Before requesting support, please try to reproduce and isolate the problem. When you contact the Customer Care Center, be ready to provide the following information:
•The name of your service provider.
•The actual error message or problem you are experiencing.
•The steps you took to reproduce the problem.
•The phone’s electronic serial number (ESN). To find the ESN select Menu → Phone Info.
Qualified service
If the problem with your phone persists, return the phone with all accessories and packaging to the dealer for qualified service.
Become a product evaluator
To participate in the testing and evaluation of Kyocera Wireless Corp. products, including cellular
or PCS phones, visit
093 453 037
Kyocera Wireless Corp.
10300 Campus Point Drive, San Diego, CA 92121
U.S.A.
Visit us at
To purchase accessories, visit
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