Ericsson CH388 Getting Assistance, Other Ways To Contact Omnipoint, You can also write to us at

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GETTING ASSISTANCE

Omnipoint Customer Care is always available to serve you – 24 hours a day, 7 days a week.

Here’s our number again: 1-888-OMNI-611. If you’re using your handset, all you have to do is dial 611.

All calls to Omnipoint Customer Care are made at no charge to your account.

Customer Care can help you with many things:

>Providing information on Omnipoint feature packages, pricing, and special Omnipoint features.

>Making changes in your Omnipoint feature package.

>Answering questions about your Omnipoint monthly statement.

>Giving assistance if your handset is lost or stolen.

>Finding an Authorized Service Center for your handset, battery, or battery charger.

Other numbers you can call:

>In an emergency, enter 911and press F.

>For local directory assistance, enter 411and press F. After receiving the number, stay on the line to be connected to that number. Applicable usage charges apply.

>For directory assistance in another area, enter 1, the area code, and 555-1212. Press F. After receiving the number, stay on the line to be connected to that number. Applicable usage charges apply.

>To charge a call to your credit card, enter 0and press F– or enter 0plus the number you are calling and press F.

Other Ways To Contact Omnipoint.

To send a fax to Omnipoint, dial:

1-888-OCI-5171 (1-888-624-5171)

To visit the Omnipoint site on the Internet, our address is:

http://www.omnipoint.com

You can also write to us at:

OMNIPOINT

Customer Care Center

P.O. Box 21990

Lehigh Valley, PA 18002-1990

59

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Contents OMNI-611 Omnipoint Customer CareWord About Your User Guide WHAT’S in Your Omnipoint KITSAY Hello to Omnipoint Table of ContentsLET’S GET Started Now you’re ready to activate your Omnipoint accountYou can do this in any of three ways Suggestion For Your First Call ALL the BasicsYour Ericsson User’s Manual Keypad. The familiar number keys you’ll find on any phone Your HandsetHere’s a review of the basics Your KeypadKeylock Here’s what the display symbols meanPress Fto unlock your keypad Your DisplayPlacing & Receiving Calls Using MenusTo make a call, just follow these simple steps To end your call, press GEmergency Calls RoamingTo make an emergency call Dial the emergency number Press Fto connect your callCalling Information Functions Clock Mode lets you select am/pm mode or 24-hour modeCalculator & Clock Functions SET Clock lets you set the clock in hours/minutes and am/pmCharging Your Battery Your SIM Card Removing & Replacing BatteriesCall Customer Care immediately at 1-888-OMNI-611 If Your SIM Card Or Handset Is LostMore than a Phone Speed-Dial from your Phone BookWord about Messages When you receive a message, here’s what happensThree Kinds Of Messages Receiving a MessageSent indicates that your message has previously been sent Reading MessagesOLD tells you that a message has already been read Text Message Storage CapacityTo Set Up Your Answering Machine Using Your Answering MachineDial A123 Notification That You Have a MessageTo save the message being played, press Listening To Your MessagesTo Reach Your Answering Machine MailYour Voice Message Capacity Answering Machine Function ChartConvenience of Autoplay Automatic Date/Time InformationChanging Your Password or Name Advanced Message ServicesCall Forwarding To Your Answering Machine Getting Short E-MAIL Messages Getting Numeric Paging MessagesShort E-Mail From The Internet For example 19179079988@omnipoint.netSending Short E-MAIL Messages Here’s how to create the above message Press B To enter a space, press the 1key onceShort E-Mail To The Internet Omnipoint Caller ID Features Using Caller IDBlocking Outgoing Caller ID Press A67, plus the number you are callingExceptions To Caller ID Using Call WAITING/CALL Hold You can also switch back and forth between two callsTo Cancel Call Waiting To Cancel Forward All Calls Using Call ForwardingTo recall a number if you know the name Your Personal Phone BookSPEED-DIALING From Your Phone Book Use the CDkeys to bring up the Phone Book menu. Press FRedialing The Last Number You Called Here’s a brief description Other Advanced ServicesFACTS, TIPS, Options On The Inside Back CoverYour Monthly Statement Troubleshooting If you hear a tone while on a callIf your handset or SIM Card is lost or stolen Other Ways To Contact Omnipoint Getting AssistanceTo send a fax to Omnipoint, dial You can also write to us atTake Care Of Your Handset Using Your Handset SafelyHandset Accessories Reference Notes & Numbers Glossary of TermsYour Account No Your SIM Card No Your Handset Imei No