Problem | Solution |
No response | Your phone cannot contact the |
| satellite. Check the location of |
| your QGFSP antenna. The |
| antenna must have a clear view |
| of the sky and the horizon. If this |
| is not true, that is, if there are |
| obstructions to the antenna’s |
| view, call your service provider. |
| You can remove the obstruction |
| if it is safe to do so. |
| If your power supply is equipped |
| with a backup battery, check to |
| see if the battery has grown |
| weak or failed. You may need to |
| replace the backup battery. Your |
| service provider can supply you |
| with a new battery, if necessary. |
Note: If your telephone is working, you should always hear a tone of some type when you lift the handset.
Note: The actual tones heard may vary according to what is used by your service provider.
How to contact the service center
Contact your service provider and ask if there is a special telephone number for service.
Troubleshooting
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