Avocent EMS1000P Appendix B Troubleshooting, No video image is received at the receiver unit

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30Emerge EMS Installer/User Guide

Appendix B: Troubleshooting

No video image is received at the receiver unit.

Check that the both the red power indicators are lit on both the transmitter and receiver units

-if they are not, then there is a power problem. Both units require power from their supplied power adaptors.

Check that the green video input indicators are lit on both the transmitter and receiver units

-if one or both are not lit, then a valid video input signal is not present at the input to that unit.

Check the link cable(s) that connect the transmitter and receiver unit(s) for soundness.

If possible, try using an alternative twisted pair link connection between the units.

If the sharpness control is set too high, the monitor may not be able to display a picture. Try reducing the sharpness setting. Please refer to the ‘Adjustments’ section in the ‘Operations’ chapter.

If not already fitted, connect a monitor to the RGBHV OUT port of the transmitter unit and check for a correct video image output.

Video image at the receiver unit is distorted or shadows appear to the right of displayed objects.

Adjustments are required to compensate for the length of the twisted pair cable being used. If video problems persist:

Please refer to the ‘Brightness and Sharpness Adjustments’ section in the ‘Operations’ chapter.

If the overall video image is ‘fuzzy’ and/or has colored shadows you may need to make skew adjustments (EMS1000MP-R receivers only). This procedure allows you to finely tune the red, green and blue video signal timings to overcome most color separation problems. Please refer to the ‘Skew Compensation Adjustments’ section in the ‘Operations’ chapter.

Power is applied via the power supply but the unit operation has stopped.

Each unit has an internal automatic cut-out fuse to protect against power surges. To reset, remove power from the unit for one second and then reconnect.

No sound can be heard on the speakers connected to the receiver unit

If not already fitted, connect speakers to the

port of the transmitter unit and check for a

 

correct audio output.

 

Check that the both the red power indicators are lit on both the transmitter and receiver units - if they are not, then there is a power problem. Both units require power from their supplied power adaptors.

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Contents Emerge EMS Instructions Emerge EMS European approvals European EMC directive 89/336/EECTable of Contents Iv Emerge EMS Installer/User Guide List of Figures Vi Emerge EMS Installer/User Guide Features and Benefits Configuration PossibilitiesEmerge EMS Installer/User Guide Receiver Cascading Further ExpansionTransmitter Cascading Safety Precautions Installation LocationsMounting Using the supplied self adhesive feetUsing the rear mounting slot Using the optional rack mount chassis To Connect Video and Audio from the Source PC System Making Standard ConnectionsConnections at the Transmitter Connecting a monitor and speakers to the transmitter unit To Connect a Monitor and SpeakersTo Connect the Link Cables Emerge EMS1000P modelsEmerge EMS1000MP-T models To Connect the Power Adaptor Connecting the power adaptor to the transmitter unitConnections at the Receiver To Connect Displays and Speakers13 Connecting the link cable to the receiver unit Link14 Connecting the power adaptor to the receiver unit Important Limitations When Cascading Emerge EMS units Making Cascade ConnectionsCascade connection examples Cascade17 Connecting multiple transmitters in a cascade arrangement Cascading TransmittersTo Connect Cascaded Transmitters Video Image Adjustments Cascading Receivers Emerge EMS1000MP-R Receivers OnlyTo Connect Cascaded Receivers Emerge EMS Installer/User Guide Indicators OperationsTo Adjust Brightness and/or Sharpness AdjustmentsBrightness and Sharpness Adjustments To Display a Suitable High Contrast ImageTo Create a Skew Test Pattern Creating a suitable skew test pattern within a paint packageTo Zero the Skew Adjustment Dials To Display the Supplied Skew Test PatternTo Adjust Skew Emerge EMS Installer/User Guide To resolve an issue Appendix a Technical SupportAppendix B Troubleshooting No video image is received at the receiver unitD E Emerge EMS Installer/User Guide 092705-00UG
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EMS1000P specifications

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