Life Fitness Heavy Duty Multi Rack manual What is Covered, HOW to GET Parts & Service

Page 4

LIMITED WARRANTY

WHAT IS COVERED

This Hammer Strength commercial exercise equipment (Signature Benches and Racks) is warranted to be free of all defects in material and workmanship to the original purchaser for the specific items and duration listed:

10 years on structural frame

1 year on grips

1 year for rust or corrosion of structural frame. Scratches or scrapes where the subsurface of the unit has been exposed must have been properly repaired by the customer.

90 days on upholstery and any items not specified (including labor).

Hammer Strength will ship to you at our expense, any repair parts covered by the warranty as stated. If the Product is deemed not repairable by Hammer Strength authorized personnel, we reserve the right to replace any part or the entire Product at our option within the stated warranty period.

WHAT IS NOT COVERED

Any failures or damage caused by unauthorized service, misuse, accident, negligence, improper assembly or installation, debris resulting from construction activities in the vicinity of the Product, any alterations or modifications made to the Product without written authorization by Hammer Strength, or by failure on your part to use, operate, and maintain the Product as set out in your Operation Manual. All terms of this warranty are void if this product is moved beyond the conti- nental borders of North America (excluding Hawaii) and are then subject to the terms provided by that country's autho- rized Hammer Strength Representative.

TRANSPORTATION & INSURANCE FOR SERVICE

If the Product or any covered part must be returned to a service facility for repairs, Hammer Strength will pay all trans- portation and insurance charges for the first year. You are responsible for transportation and insurance charges for year 2 and beyond.

HOW TO GET PARTS & SERVICE

Simply call Customer Support Services at (800) 351-3737 or (847) 451-0036, Monday through Friday from 8:00 a.m. to 6:00 p.m. Central Standard Time, and tell them your name, address and the serial number of your Product. They will tell you how to get a replacement part, or, if necessary, arrange for service where your Product is located or advise you on how and where to ship the Product for service. Before shipping:

1.Obtain a Return Authorization Number (RA#) from Customer Support Services

2.Securely pack your Product (use the original shipping carton, if possible)

3.Write the RA# on the outside of the carton

4.Insure the Product, and

5.Include a letter explaining the defect or problem and a copy of your proof of purchase if you believe the service is covered by warranty

Life Fitness World Headquarters

Attn: CSS Help Desk

5100 N. River Rd.

Schiller Park, IL. 60176

4

Image 4
Contents Heavy Duty Multi Rack Hdmr Check for Damaged Parts Proper UsageSpecific Operating Warnings HAMMER/STRENGTH What is not Covered Transportation & Insurance for Service What is CoveredHOW to GET Parts & Service Exclusive Warranty Changes in Warranty not AuthorizedEffect of State Laws OUR Pledge to YOUComponents List Hardware Step Step Step Step Step 17 1 Step Step Preventative Maintenance Tips