Trouble shooting
Most problems are easily solved if you understand the cause. Check the following list for problem before calling for service.
If the error mode such as IE, OE, UE were displayed on the control part, in order to solve these problem, first turn off the power of the washing machine and then turn on the power pressing Power button.
If PFE error mode was displayed on the control part, in order to solve this problem, first turn off the power of the washing machine, second turn on the power pressing Power button, third press SPIN button and last press Start/Pause button.
PROBLEM | CHECK POINT | ||||||||
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• The washer will not operate at | • Is there a power failure? | ||||||||
| all. | • Is the power cord correctly connected to an electric outlet? | |||||||
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| • Did you turn on the power? | ||
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| • Did you press Start/Pause button? | ||
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| • Is there correct amount of laundry in the washer? | ||
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• Water is not supplied | • Did you connect the inlet hose and open the water tap? | ||||||||
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| • Is the inlet hose or the water tap frozen? | ||
| Error display |
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| • Is the water supply shot off? | ||
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| • Is there any foreign matter blocking up the inlet hose filter? | ||
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• The washer will not drain | • Is the drain hose frozen or blocked up by dirt? | ||||||||
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| • Is the drain hose kinked or deformed? | ||
| Error display |
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| • Is the end of the drain hose immersed in water? | ||
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| • Is there excessive dirt inside the drain filter? | ||
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• The washer will not spin | • Is the clothes in the drum collected on one side? | ||||||||
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| • Is the washer installed on an uneven floor or is the vibration serious? | ||
| Error display |
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| • Is the door open? (The lamp “ |
| ” will light up in this case.) |
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• The washer will stop during | Is the filter of the drain pump clogged? | ||||||||
| spinning . | • Is the drain pump operated? | |||||||
• Spinning is insufficient. | • Did you use the proper amount of detergent? | ||||||||
| Error display |
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| • Is the drain hose placed higher than 1m above floor? | ||||
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• Vibrating and too noisy | • Is the washer installed on an uneven floor? | ||||||||
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| • Have all the transit bolts removed? | ||
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These cases are not malfunctions;
• The sound “wing” heard during water supply is the operating sound made by the water inlet valve.