Accessories

Recommended accessories for use with your appliance are available from your local dealer or authorized service center. If you need assistance regarding accessories, please call: 1-800-544-6986.

WARNING: The use of any accessory not recommended for use with this appliance could be hazardous.

TROUBLESHOOTING

Problem

Possible Cause

Possible Solution

• Unit will not start.

• Cord not plugged in.

• Plug appliance into a working

 

• Main switch not on.

outlet.

 

• Turn main switch on.

 

• Floor head not correctly

• Ensure floor head is correctly

 

fitted.

attached.

 

• Circuit fuse is blown.

• Replace circuit fuse. (If the

 

 

product repeatedly causes the

 

 

circuit fuse to blow, discontinue

 

 

use immediately and have it

 

 

serviced at a Black & Decker

 

 

service center or authorized

 

 

servicer.)

 

• Circuit breaker is tripped. • Reset circuit breaker. (If the

 

 

product repeatedly causes the

 

 

circuit breaker to trip,

 

 

discontinue use immediately

 

 

and have it serviced at a Black & 

 

 

Decker service center or

 

• Cord or switch is

authorized servicer.)

 

• Have cord or switch replaced

 

damaged.

at a Black & Decker Service

 

 

Center or Authorized Servicer.

Mop will not make steam. • No water in water tank.

Tank not fitted correctly.

Mop leaves water on floor. • Cleaning pad is too wet.

• Mop left spot on floor. • Mop left in one spot too long.

• Hard water.

Add water to the water tank.

Ensure tank is fully attached and seated.

Unplug unit from power outlet and change the micro-fiber cleaning pad.

Never leave the steam mop on the floor with a damp or wet cleaning pad still attached when not in use.

Use distilled water.

For assistance with your product, visit our website www.blackanddecker.com for the location of the service center nearest you or call the BLACK & DECKER help line at

1-800-544-6986.

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Black & Decker BDH1720SM instruction manual Accessories, Troubleshooting, Problem Possible Cause Possible Solution