18electrolux
Problem
There is water on the floor:
Unsatisfactory washing re- sults:
The door will not open:
The machine vibrates is noisy:
Spinning starts late or the machine does not spin:
The machine makes an un- usual noise:
No water is visible in the drum:
Possible cause/Solution
Too much detergent or unsuitable detergent (creates too much foam) has been used.
• Reduce the detergent quantity or use another one.
Check whether there are any leaks from one of the inlet hose fittings. It is not always easy to see this as the water runs down the hose; check to see if it is damp.
•Check the water inlet hose connection. The drain or inlet hose is damaged.
•Replace it with a new one.
The emergency emptying cap has not been replaced on the filter or the filter has not been properly screwed in after cleaning action.
•Refit the emergency emptying cap on the filter or screw the filter fully in.
Too little detergent or unsuitable detergent has been used.
•Increase the detergent quantity or use another one. Stubborn stains have not been treated prior to washing.
•Use commercial products to treat the stubborn stains. The correct temperature was not selected.
•Check if you have selected the correct temperature. Excessive laundry load.
•Reduce the laundry load.
The programme is still running.
•Wait the end of washing cycle. The door lock has not been released.
•Wait a few minutes before opening the door. There is water in the drum.
•Select drain or spin programme to empty out the water.
The transit bolts and packing have not been removed.
•Check the correct installation of the appliance. The support feet have not been adjusted
•Check the correct levelling of the appliance. The laundry is not evenly distributed in the drum.
•Redistribute the laundry.
Maybe there is very little laundry in the drum.
• Load more laundry.
The electronic unbalance detection device has cut in because the laundry is not evenly distributed in the drum. The laundry is redis- tributed by reverse rotation of the drum. This may happen several times before the unbalance disappears and normal spinning can re- sume. If, after 10 minutes, the laundry is still not evenly distributed in the drum, the machine will not spin. In this case, redistribute the load manually and select the spin programme.
•Redistribute the laundry. The load is too small.
•Add more items, redistribute the load manually and then select the spinning programme.
The machine is fitted with a type of motor which makes an unusual noise compared with other traditional motors. This new motor en- sures a softer start and more even distribution of the laundry in the drum when spinning, as well as increased stability of the machine.
Machines based on modern technology operate very economically using very little water without affecting performance.
If you are unable to identify or solve the prob- | number and purchase date of your machine: |
lem, contact our service centre. Before tele- | the Service Centre will require this informa- |
phoning, make a note of the model, serial | tion. |