Something not working?
Problem
The machine does not fill
The machine fills then empties immediately
The machine does not empty and/or does not spin
There is water on the floor
32
Possible cause |
| Solution |
|
|
|
|
|
|
The water tap is closed (E10). |
| Open the water tap. |
The water inlet hose is |
| Check the whole length of the |
squashed or kinked (E10). |
| hose and remove the kink. |
The small filter of the water |
| Clean the filter. |
inlet hose is clogged (E10). |
|
|
The door is not properly |
| Close the door. |
closed (E40). |
|
|
The end of the drain hose |
| Place the hose at the right |
is too low. |
| height (see Installation |
|
| section). |
|
|
|
The drain hose is |
| Check the whole length of |
squashed or kinked (E20). |
| the hose and remove the |
|
| kink. |
The drain filter or the |
| Clean the filter or check |
drain hose are clogged (E20). the hose. | ||
The RINSE HOLD option |
| Empty out the water by |
(stop with water in drum) |
| pressing the START/PAUSE |
has been selected. |
| button or selecting the |
|
| DRAIN programme. |
The NO SPIN option has |
| Check if your laundry has |
been selected |
| to be spun |
The laundry is not evenly |
| Redistribute the laundry |
distributed inside the drum. |
| manually in the drum. |
|
|
|
|
|
|
Too much detergent has |
| Measure detergent |
been used. |
| according to the |
|
| manufacturer’s instructions. |
An unsuitable detergent |
| Use a suitable washing |
has been used that |
| machine detergent. |
creates too much foam. |
|
|
One of the connectors on |
| Check that the hose is |
the water inlet hose is |
| firmly screwed on at both |
leaking. |
| ends. |
The drain filter has not |
| Fully screw the filter into |
been properly screwed on |
| place. |
after cleaning. |
|
|
|
|
|