Hotpoint Washing Machine manual Troubleshooting, Problem Possible causes / Solutions

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Troubleshooting

Your washing machine could fail to work. Before contacting the Technical Assistance Centre (see “Assistance”), make sure

 

GB

that the problem cannot be solved easily using the following list.

 

Problem:

Possible causes / Solutions:

 

 

The machine does not switch on.

The wash cycle does not start.

•The appliance is not plugged into the socket fully, or not enough to make contact.

•There is no power to the socket, or the fuse has blown in the mains plug.

•The door is not closed properly.

•The ON/OFF button has not been pressed.

•The START/PAUSE button has not been pressed.

•The water tap has not been turned on to allow water to flow into the machine.

The machine does not fill with wa- ter or the indicator light for the first wash cycle stage flashes rapidly.

•The water inlet hose is kinked.

•The water inlet hose is not connected to the water supply.

•The water pressure is too low.

•The water tap has not been turned on to allow water to flow into the machine.

•There is no water supply to the house.

•The inlet valve filter is blocked.

•The START/PAUSE button has not been pressed.

The machine continuously fills with water and continually drains away or Water left in the drum

or Stuck on wash.

•The top of the drain hose is too low - It must be fitted at a height between 65 and 100 cm from the floor (see “Installation”).

•The drain hose is connected incorrectly to the sink trap allowing water to run into the machine, the drain hose must be positioned higher than the bottom of the sink to prevent water flowing down the drain hose.

•The end of the drain hose has been pushed too far down the standpipe, the ‘U’ bracket should be fitted 100 mm from the end of the drain hose.

The machine does not drain or spin.

•The Pump filter is blocked.

•The drain hose is kinked (see “Installation”).

•New Installation - The blanking cap or spigot has not been removed if con- nected under a sink.

•The drain hose or sink trap is blocked.

•The wash cycle does not include draining, some wash cycles require the drain phase to be started manually.

•The EASY IRON function button has been activated. To complete the wash cycle, press the START/PAUSE button.

•The ‘Spin Speed’ selector knob is in the “” position.

The machine does not heat or poor wash results.

The programme takes too long.

•The ‘Temperature’ selector knob is in the “” position.

•Programme times will vary due to water pressure, the incoming water tempe- rature and if the wash load goes out of balance. This will increase the pro- gramme times accordingly (see ‘ The machine wont spin properly’ below).

The machine vibrates a lot during the spin cycle.

•The feet have not been adjusted, enabling the machine to rock.

•New Installation - Either the Transit Bolts including the plastic spacers, or the Polystyrene Packaging have not been removed when installing the machine.

•The machine is trapped between cabinets and/or walls.

•The load is in a slight out of balance condition and machine is spinning, but at a lower speed.

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Contents Washing Machine Instructions for useUnpacking and levelling InstallationElectric and water connections 65 100 cm First wash cycle How to connect an alternative plugBution board With the following codeTechnical data ON/OFF button Description of the washing machine and starting a wash cycleStarting a wash cycle Indicator lightsWash Rinse Spin Pump out Table of wash cycles Wash cyclesSetting the spin speed Setting the temperatureTemperature may be lowered, or even set to a cold wash PersonalisationDetergent dispenser drawer Detergents and laundryPreparing the laundry Garments requiring special careGeneral safety Precautions and tipsDisposal Opening the porthole door manuallyCleaning the washing machine Care and maintenanceCleaning the pump Cutting off the water and electricity GB suppliesProblem Possible causes / Solutions TroubleshootingPage Assistance GuaranteeGBYou must register your appliance with us 195100086.00

Washing Machine specifications

Hotpoint washing machines have earned a remarkable reputation for their reliability, innovative technologies, and user-friendly features. These appliances are designed to provide effective laundry solutions, ensuring that clothes are cleaned thoroughly while remaining gentle on fabrics. Let's explore the main features, technologies, and characteristics that set Hotpoint washing machines apart.

One of the most notable features of Hotpoint washing machines is their energy efficiency. Many models are equipped with an A+++ energy rating, which indicates low energy consumption. This not only helps in reducing energy bills but also contributes to a more sustainable approach to washing laundry. Hotpoint has made a commitment to environmental responsibility, designing machines that minimize water usage and energy consumption without compromising performance.

Another key technology found in Hotpoint washing machines is the Anti-Stain technology. This innovative feature effectively targets and eliminates a variety of tough stains by optimizing the washing cycle for different fabrics. The machine recognizes the type of stain and adjusts the temperature and wash action accordingly, ensuring that all garments are treated with care. This focus on stain removal is especially beneficial for families with children or those engaged in outdoor activities.

Hotpoint washing machines also incorporate the Direct Injection technology, which pre-mixes detergent and water before it enters the drum. This allows for better distribution of detergent throughout the wash cycle, leading to cleaner clothes and reduced detergent waste. By enhancing the efficiency of the wash process, this technology ensures that clothes come out sparkling clean with less effort.

In terms of user convenience, Hotpoint washing machines come equipped with intuitive touch controls and a selection of pre-programmed cycles tailored to various fabric types and washing needs. Models often feature quick wash cycles, allowing users to enjoy thoroughly cleaned clothes in a fraction of the time. Additionally, many Hotpoint machines offer a delay-start function, enabling users to schedule washes during off-peak energy times or when it’s most convenient for them.

The design and build quality of Hotpoint washing machines also deserve mention. With modern aesthetics and durable materials, these machines can seamlessly blend into any laundry room while ensuring reliability. Furthermore, many models come with a large drum capacity, accommodating larger loads and reducing the frequency of laundry days.

In summary, Hotpoint washing machines combine efficiency, innovative technologies, and user-friendly features to create a superior laundry experience. The blend of energy efficiency, stain removal capabilities, and advanced wash technologies makes them a popular choice among consumers looking for reliable and effective laundry solutions. With their commitment to quality and sustainability, Hotpoint continues to be a leader in the washing machine market.
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