
Safety Instructions
Operating Instructions
Troubleshooting Tips
Consumer Support
Before you call for service…
OPERATION | Possible Causes | What To Do  | 
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Washer won’t operate  | Washer is unplugged  | • Make sure cord is plugged securely into a working outlet.  | 
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  | Water supply is turned off  | • Turn both hot and cold faucets fully on.  | 
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  | Controls are not set properly  | • Check controls.  | 
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  | Lid is   | • Close lid and reset cycle, to the beginning if necessary.  | 
  | prevents agitation and  | 
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  | spinning when lid is up  | 
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  | Circuit breaker/fuse is  | • Check house circuit breakers/fuses. Replace fuses or  | 
  | tripped/blown  | reset breaker. Washer should have separate outlet.  | 
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  | Timer knob not pulled  | • Pull timer knob.  | 
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  | Lid magnet missing  | • Call for service.  | 
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Movement inside machine  | Shifting mechanism is  | • When the machine is manually turned off, the shifter will  | 
when shut off  | disengaging the motor  | disengage the motor before completely shutting down.  | 
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  | If lid is raised before the motor is disengaged, it will resume  | 
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  | when lid is closed.  | 
PERFORMANCE | Possible Causes | What To Do  | 
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Clothes too wet  | Incorrect spin cycle  | • Make sure the spin cycle selected matches the load you are  | 
  | selected  | washing. Some fabrics will feel wetter when rinsed with cold water.  | 
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Colored spots  | Incorrect use of fabric  | • Check fabric softener package for instructions.  | 
  | softener  | • Pretreat stain and rewash.  | 
  | Dye transfer  | • Sort whites or lightly colored items from dark colors.  | 
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Grayed or yellowed  | Not enough detergent  | • Use more detergent (especially with larger loads).  | 
clothes  | 
  | Be sure to follow detergent manufacturer’s directions.  | 
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  | Hard water  | • Use a water conditioner like Calgon brand or install  | 
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  | a water softener.  | 
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  | Water is not hot enough  | • Make sure water heater is delivering water at  | 
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  | Washer is overloaded  | • Select load size to match clothes load.  | 
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  | Detergent is not  | • Add detergent before you load items.  | 
  | dissolving  | 
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  | Dye transfer  | • Sort clothes by color. If fabric label states wash separately,  | 
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  | unstable dyes may be indicated.  | 
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Lint or residue on  | Clothes are air or line dried  | • If you do not dry your clothes with a clothes dryer, your  | 
clothes  | 
  | clothes may retain more lint.  | 
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  | Incorrect sorting  | • Separate lint producers from lint collectors.  | 
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  | Washing too long  | • Wash small loads for a shorter time than larger loads.  | 
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  | Detergent not dissolving  | • Add detergent before you load items.  | 
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  | • Try a liquid detergent.  | 
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  | • Use warmer water temperature.  | 
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  | Overloading  | • Load clothes loosely in the washer basket.Adjust load size  | 
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  | based on items size and material.  | 
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  | • Make sure load size selected matches clothes load size.  | 
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  | Incorrect use of fabric  | • Check fabric softener package for instructions.  | 
  | softener  | 
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