Whirlpool W10097015B SP, W10097012B Troubleshooting, If you experience Possible Causes Solution

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TROUBLESHOOTING

First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)

to possibly avoid the cost of a service call...In U.S.A. http://www.whirlpool.com/help - In Canada www.whirlpool.ca

If you experience

Possible Causes

Solution

 

 

 

 

 

Clothes are not drying

Lint screen clogged with lint.

Lint screen should be cleaned before each load.

 

satisfactorily, drying

 

 

 

Has the Air Dry cycle been selected.

Select the right cycle for the types of garments being dried.

 

times are too long, or

 

load is too hot

 

See “Air Dry.”

 

 

 

 

 

Load too large and heavy to dry

Separate the load to tumble freely.

 

 

quickly.

 

 

 

 

 

 

 

Exhaust vent or outside exhaust

Run the dryer for 5-10 minutes. Hold your hand under the

 

 

hood clogged with lint, restricting air

outside exhaust hood to check air movement. If you do not feel

 

 

movement?

air movement, clean exhaust system of lint or replace exhaust

 

 

 

vent with heavy metal or flexible metal vent. See the Installation

 

 

 

Instructions.

 

 

 

 

 

 

Fabric softener sheets blocking

Use only one fabric softener sheet, and use it only once.

 

 

the grille.

 

 

 

 

 

 

 

Exhaust vent the correct length?

Check that the exhaust vent is not too long or has too

 

 

 

many turns. Long venting will increase drying times. See the

 

 

 

Installation Instructions.

 

 

 

 

 

 

Exhaust vent diameter the

Use 4" (102 mm) diameter vent material.

 

 

correct size.

 

 

 

 

 

 

 

Dryer located in a room with

Proper operation of dryer cycles requires temperatures above

 

 

temperature below 45ºF (7ºC)?

45ºF (7ºC).

 

 

 

 

 

 

Dryer located in a closet.

Closet doors must have ventilation openings at the top and

 

 

 

bottom of the door. The front of the dryer requires a minimum

 

 

 

of 1" (25 mm) of airspace, and, for most installations, the rear of

 

 

 

the dryer requires 5" (127 mm). See the Installation Instructions.

 

 

 

 

 

Dryer will not run

Door not closed completely.

Make sure the dryer door is closed completely.

 

 

 

 

 

 

START/PAUSE button not pressed

Press and HOLD the START/PAUSE button until you hear the

 

 

firmly or held long enough.

dryer drum moving.

 

 

 

 

 

 

Household fuse is blown or circuit

Electric dryers use 2 household fuses or circuit breakers. The

 

 

breaker has tripped.

drum may be turning, but you may not have heat. Replace the

 

 

 

fuse or reset the circuit breaker. If the problem continues, call

 

 

 

an electrician.

 

 

 

 

 

 

Incorrect power supply.

Electric dryers require 240-volt power supply.

 

 

 

Check with a qualified electrician.

 

 

 

 

 

 

Wrong type of fuse.

Use a time-delay fuse.

 

 

 

 

 

Unusual sounds

Dryer have a period of non-use.

If the dryer hasn’t been used for awhile, there may be a

 

 

 

thumping sound during the first few minutes of operation.

 

 

 

 

 

 

Is a coin, button, or paper clip

Check the front and rear edges of the drum for small objects.

 

 

caught between the drum and front

Clean out pockets before laundering.

 

 

or rear of the dryer?

 

 

 

 

 

 

 

Is it a gas dryer?

The gas valve clicking is a normal operating sound.

 

 

 

 

 

 

Are the four legs installed, and is the

The dryer may vibrate if not properly installed.

 

 

dryer level front to back and side to

See the Installation Instructions.

 

 

side?

 

 

 

Clothing knotted or balled up.

When balled up, the load will bounce, causing the dryer to

 

 

 

vibrate. Separate the load items and restart the dryer.

 

 

 

 

 

No heat

Household fuse is blown or circuit

The drum may be turning, but you may not have heat. Electric

 

 

breaker has tripped.

dryers use 2 household fuses or circuit breakers. Replace both

 

 

 

fuses or reset the circuit breaker. If the problem continues, call

 

 

 

an electrician.

 

 

 

 

 

 

Supply line valve not open.

For gas dryers, is the valve open on the supply line.

 

 

 

 

 

 

Incorrect power supply.

Electric dryers require 240-volt power supply.

 

 

 

Check with a qualified electrician.

 

 

 

 

 

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Contents Table of Contents Your safety and the safety of others are very important Dryer SafetyWhat to do if YOU Smell GAS Maintain good air flow by Check Your Vent System for Good AIR FlowGood Air Flow Control Panel & Features Cycle Guide Timed DRY Setting the Drying TemperatureCycle Guide Automatic Cycles Press Power Using Your DryerClean the lint screen Load the dryer Remove garments promptly after cycle is finished Set cycle settingsSelect the desired cycle Select cycle options if desired Press START/PAUSE to begin cycleDryer Care Cleaning the dryer locationCleaning the dryer interior Cleaning the lint screenMoving Care Reinstalling the DryerTo change the drying settings on some models Vacation, storage, and moving careIf you experience Possible Causes Solution TroubleshootingTroubleshooting This limited warranty does not cover Whirlpool Corporation Laundry WarrantyVotre sécurité et celle des autres est très importante Sécurité DE LA SécheuseQUE Faire Dans LE CAS D’UNE Odeur DE GAZ Nettoyer le filtre à charpie avant chaque charge Circulation d’air adéquateTableau DE Commande ET Caractéristiques Options disponibles Guide DE Programmes Programmes AutomatiquesGuide DE Programmes Séchage Minuté Réglage de la température de séchage Nettoyer le filtre à charpie Charger la sécheuse Appuyer sur Power mise sous tensionUtilisation DE LA Sécheuse Caractéristique Wrinkle Shield Sélectionner le programme désiréSélectionner les réglages de programme Sélectionner les options de programme si désiréRetirer la charpie accumulée Nettoyer l’emplacement de la sécheuseEntretien DE LA Sécheuse Nettoyage de l’intérieur de la sécheusePour modifier les réglages de séchage sur certains modèles Réinstallation de la sécheusePrécautions à prendre avant un déménagement Changement de la lampe du tambour sur certain modèlesDépannage Dépannage suite Garantie DES Gros Appareils Ménagers Whirlpool Corporation Page U.S.A. and Canada U.S.A

W10097012B, W10097015B SP specifications

Whirlpool is a well-known brand in the appliance industry, providing solutions that combine modern technology with user-friendly designs. Two of its noteworthy models are the Whirlpool W10097015B SP and the W10097012B. These products are designed to enhance efficiency and convenience in your home, particularly in kitchen environments.

The Whirlpool W10097015B SP is a premium refrigerator that emphasizes energy efficiency and storage versatility. Designed with a spacious interior, this refrigerator offers adjustable shelving and bin configurations that accommodate various food sizes and types. The unit is equipped with advanced cooling technology that maintains optimal temperatures, reducing food spoilage. The LED lighting illuminates the interior, making it easy to find your items.

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On the other hand, the Whirlpool W10097012B is a built-in under-counter refrigerator that caters to those who prioritize space-saving designs without sacrificing functionality. It is ideal for smaller kitchens or for creating a bar area. This model also features adjustable shelves and a reversible door for flexible installation options. The stainless steel finish gives it a sleek and modern look that complements various kitchen styles.

Both models incorporate Whirlpool's Total Food Preservation technology, which ensures that food retains its freshness for a longer period. This feature includes humidity-controlled crispers that help keep fruits and vegetables crisp while preventing them from wilting.

In terms of user convenience, both refrigerators come with easy-to-use electronic controls that allow for precise temperature adjustments, ensuring your food is stored under optimal conditions. Additionally, they are equipped with water filtration systems that provide clean, fresh-tasting water and ice, further enhancing the user experience.

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