Whirlpool DRYERS If You Need Assistance Or Service, Before calling for assistance, Solution

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If You Need Assistance

Or Service

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.

1. Before calling for assistance . . .

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.

PROBLEM

 

CHECK IF

Dtyer will not run.

Power

cord is plugged in.

 

Home’s main fuse has blown or

 

circuit

breaker has tripped. Also

 

check

if a time-delay fuse or

 

circuit

breaker has been used.

Dryer door is closed.

Start button is pushed firmly.

Controls are set in a running or

ON position.

DOW will not heat. Cycle control knob or tempera- ture selector is set on an Air setting.

Heat cycle is in its last minutes (there is no heat during that time).

Home’s main fuse has blown or circuit breaker has tripped. Also check if a time-delayed fuse or circuit breaker has been used.

Gas shutoff valves are open both on dryer and on supply line if yours is a gas dryer.

SOLUTION

Firmly plug cord into electrical outlet. Reset controls and push start button.

Turn cycle control knob to OFF. Replace fuse with a time-delay fuse of the correct capacity. Reset circuit breaker. Reset controls and push start button.

Close door firmly.

Push start button.

Set controls and push start button.

Reset cycle control knob or tempera- ture selector to heat setting.

Wait for cycle to finish.

Turn cycle control knob to OFF. Replace fuse with a time-delayed fuse of the correct capacity. Reset circuit breaker. Reset controls and push star button.

The circuit supplying an electric dryer uses 2 breakers or 2 fuses. If one breaker has tripped or one fuse has blown, the dryer may run, but not heat,

Turn cycle control knob to OFF. Open gas valves. Wait 5 minutes. Reset controls and push start button.

continued on next page

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Contents Automatic Dryers Understanding SafetyThank you for buying a Whirlpool appliance Your safety is important to usWhat to do if YOU Smell GAS Understanding SafetyUnderstanding your responsibilities Important SAFEl-Y InstructionsOther doors Knowing Your Dryer’s FeaturesStarting or stopping your dryer Operating Your DryerBefore starting your dryer Push the Start Button, if necessary Selecting a cycleUsing the automatic cycles Using the Timed Drying cycle Using the Air cycle no heatType of Load AIRUnderstanding Finish GUARD@ cycle Using the Tumble PRESW’ cycleUsing the Damp Dry cycle Using end of cycle signal Finish GUARD’ cycle selector High Heat Cycle control knob with 3 temperature settingsLOW Heat Permanent PRESS, Synthetics and BlendsLOW Cycle control knob and a temperature selector 2 settingsDelicate Fabrics Knits LinensMED Automatic Cycle High MED LOW EX LOW Cycle co&l Knob Temperature Tor End oicyck Temperature Time Using the drying rackDrying rack suggestions Rack DRYCleaning the lint screen Maintenance-every loadLint signal Caring For Your DryerCleaning a clogged lint screen Maintenance-as neededCleaning the dryer interior Cleaning the dryer exteriorElectrlcal Shock and Fire Hazard Changing the drum lightRemoving accumulated lint Drum seal Before you dry Laundry TipsDrying tips SortingDrying special-care items Diapers, baby clothes Elastic Items Vacation care Using dryer fabric softenersSaving energy CAUSES/SOLUTIONS Solving laundering problemsProblem Problem Check if Before calling for assistance If You Need Assistance Or ServiceSolution If you are not satisfied with how the problem was solved If you need serviceIf you need assistance If you need FSP replace- ment partsPage Whirlpool will not PAY for Length of WarrantyWhirlpool will PAY for
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