GE GTWN2800DWW owner manual Sounds, Possible Causes Reason

Safety Instructions

Operating Instructions

Troubleshooting Tips

Consumer Support

Before you call for service…

Troubleshooting Tips

PERFORMANCE (cont.)	Possible Causes	What To Do
Pilling	5HVXOWRIQRUPDOZHDURQ	‡ While this is not caused by the washer, you can slow the
	SRO\FRWWRQEOHQGVDQG	pilling process by washing garments inside out.
	IX]]\IDEULFV
Snags, holes, tears, rips	3LQVVQDSVKRRNVVKDUS	‡ Fasten snaps, hooks, buttons and zippers.
or excessive wear	EXWWRQVEHOWEXFNOHV	‡ Remove loose items like pins, objects in pockets and
	]LSSHUVDQGVKDUSREMHFWV	sharp buttons.
	OHIWLQSRFNHWV	‡ Turn knits (which snag easily) inside out.
	8QGLOXWHGFKORULQHEOHDFK	‡ Check bleach package instructions for proper amount.
		‡ Never add undiluted bleach to wash or allow clothes to
		come in contact with undiluted bleach.
	&KHPLFDOVOLNHKDLUEOHDFKRU ‡ Rinse items that may have chemicals on them before
	G\HSHUPDQHQWZDYHVROXWLRQ	washing.
Wrinkling	,PSURSHUVRUWLQJ	‡ Avoid mixing heavy items (like work clothes) with light items
		(like blouses).
		‡ Try a fabric softener.
	2YHUORDGLQJRULQFRUUHFW	‡ Load your washer so clothes have enough room to move
	ZDWHUOHYHO	freely with water covering all of the clothes.
	,QFRUUHFWZDVKDQG	‡ Match Cycle selection to the type of fabric you are washing
	GU\F\FOHV	(especially for easy care loads).
	5HSHDWHGZDVKLQJLQ	‡ Wash in warm or cold water.
	ZDWHUWKDWLVWRRKRW

SOUNDS	Possible Causes	Reason
´Metallic clickingµ	6KLIWHUPHFKDQLVPLV	‡ The drive system will engage at the start of agitate and
	HQJDJLQJRUGLVHQJDJLQJ	disengage when agitate is complete. This occurs multiple
		times during the wash.
Back and forth ´swooshµ	(OHFWULFPRWRUUHYHUVLQJ	‡ This machine has a drive system that doesn’t use gears.
or light ´clickingµ sound	GLUHFWLRQ	This sound is the motor rotating back and forth to clean
during agitate		your laundry.
´Clickµ when water	5HOD\VZLWFK	‡ The relay makes a click sound when activated. The water
stops filling		level activates the relay and stops filling.
´Clickingµ behind Control	$XWRPDWLF7HPSHUDWXUH	‡ Two valves mix cold and hot water. The “clicking” is when either
Panel during fill	&RQWURO9DOYH	valve turns on or off to raise or lower the fill water temperature.
Water flow changes	$XWRPDWLF7HPSHUDWXUH	‡ Two valves mix cold and hot water. The flow changes when either
during fill	&RQWURO9DOYH	valve turns on or off to raise or lower the fill water temperature.
Motor ´whining upµ or	0RWRUUDPSLQJXSGRZQ	‡ The motor will speed up incrementally during the spin cycle.
´coasting downµ in spin	GXULQJVSLQF\FOH	When spin is complete, it will coast until it stops.
´Hummingµ	:DWHUGUDLQSXPS	‡ The drain pump will make a humming sound when pumping
		out water after agitation stops and continue until spin is
		complete.
´Gurglingµ	:DWHUGUDLQSXPS	‡ When the pump starts drawing in air, It starts to gurgle.
		The washer should then begin spinning and the sound will
		continue until it is done spinning.
Washer is noisy	:DVKHULVXQHYHQ	‡ To level the front of the washer, adjust the front leveling legs
		by rotating the individual leg in the proper direction for up
		or down. To level the back of the washer, lift the back of the
		machine 4” (11 cm) and set down.
	6KLSSLQJURGLVVWLOODVVHPEOHG	‡ To remove the shipping rod from the washer, pull the yellow
10	LQWKHXQLW	tag and remove the attached rod from the bottom right hand
		side of the washer.