GE GTWN2800DWW owner manual Before you call for service…, Water, Possible Causes What To Do

Safety Instructions

Operating Instructions

Troubleshooting Tips

Consumer Support

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages, or visit GEAppliances.com. You may not need to call for service.

WATER	Possible Causes	What To Do
Too many suds	7RRPXFKGHWHUJHQW	‡ Measure your detergent carefully. Use less soap if you have
		soft water, a smaller load or a lightly soiled load.
	7\SHRIGHWHUJHQW	‡ Switch to a lower sudsing detergent brand and follow
		instructions on package.
	6RIWZDWHU	‡ Try less detergent.
Water leaks	8VLQJWRRPXFKGHWHUJHQW	‡ Use less detergent. Use less soap if you have soft water,
	LQZDVKHU	a smaller load or a lightly soiled load.
	)LOOKRVHVRUGUDLQKRVHLV	‡ Make sure hose connections are tight at faucets and
	LPSURSHUO\FRQQHFWHG	rubber washers are installed. Make sure end of drain hose
		is correctly inserted in and secured to drain facility.
	+RXVHKROGGUDLQPD\	‡ Check household plumbing. You may need to call
	EHFORJJHG	a plumber.
	'UDLQKRVHORRVH	‡ Make sure drain hose is fully seated in back of washer and
		that the two retaining screws are fully seated.
	'UDLQKRVHUXEVRQZDOO	‡ Make sure drain hose does not make contact with the wall.
		May cause excessive wear on the hose.
	&RQVWDQWZDWHUSUHVVXUH	‡ Tigh ten hoses at the faucets and turn the water off after
	WRWKHILOOKRVHVDWWKH	each use.
	ZDWHUVRXUFH	‡ Check condition of the fill hoses; they should be replaced
		every 5 years.
Water temperature	&RROHUZDWHUWHPSHUDWXUHV	‡ New laundry detergents have been formulated to work
seems incorrect	SURYLGHLPSURYHGHQHUJ\	with cooler water temperatures without affecting wash
	HIILFLHQF\	performance.
	:DWHUVXSSO\LVWXUQHGRII	‡ Turn both hot and cold faucets fully on and make sure
	RULPSURSHUO\FRQQHFWHG	hoses are connected to correct faucets.
	:DWHUYDOYHVFUHHQVDUH	‡ Turn off the water source and remove the water connection
	VWRSSHGXS	hoses from the upper back of the washer. Use a brush or
		toothpick to clean the screens in the machine. Reconnect
		the hoses and turn the water back on.
	+RXVHZDWHUKHDWHULV	‡ Make sure house water heater is delivering water at
	QRWVHWSURSHUO\	120°F–140°F (48°C–60°C).
Water pumped out before	/LGOLIWHGRUF\FOHZDVSXWLQ	‡ Reset cycle.
cycle is complete	SDXVHIRURYHUKRXUV
Water won’t drain	'UDLQKRVHLVNLQNHGRU	‡ Straighten drain hose and make sure washer is not
	LPSURSHUO\FRQQHFWHG	sitting on it.
		‡ Top of drain outlet should be less than 6 ft (1.8 m)
		above floor.
Washer pauses during	7KLVLVQRUPDO	‡ This is normal. The washer alternates between agitate and
wash cycle		soak during some wash cycles to get your clothes cleaner
		with less wear.
Washer pauses during	7KLVLVQRUPDO	‡ The washer may pause during the spin cycle to remove
spin cycle		soapy water more efficiently.

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