JVC EX-D11 manual Troubleshooting

Page 83

Troubleshooting

Reference

When you encounter a problem that seems to be a fault, check the following points before contacting your JVC service center.

Power source

7Power does not come on.

•The power cord is not connected to the main unit or an AC outlet.

→Connect the power cord correctly (page 11).

Operation

7You cannot operate any button.

•Some specific operations may be inhibited for some discs.

7The remote control does not work.

•The dry-cell batteries have run out.

→Replace the batteries (page 6).

7A disc cannot be played back.

•In the case of DVD VIDEO discs

→Check the Region Code number of the discs (page 3).

•“NO PLAY” is displayed on the display window.

It is not a disc that can be played on this system.

→Check the disc type (page 3).

7MP3/WMA/JPEG/ASF/DivX/MPEG1/MPEG2 files cannot be played back.

•The loaded disc may include files of different types (MP3, WMA, JPEG, ASF, DivX, MPEG1 or MPEG2). You can play back only the files whose types selected in “FILE TYPE”. (page 29).

About images

7No picture appears.

•The video cord is not connected correctly.

→Page 10

•Both of the component video jack and S- video jack are connected.

→Connect either (page 10).

7The picture is distorted.

•A VCR is connected between the main unit and the TV set.

→Connect the main unit directly to the TV set (page 10).

•Although this system is connected to a non- Progressive TV set, DVD’s scan mode is set to “PROGRESSIVE”.

→Set the scan mode to “INTERLACE” (page 26).

7The screen size is abnormal.

•The screen size is set improperly.

→Set “MONITOR TYPE” according to the TV set you are using (page 29).

7The TV screen darkens.

•“SCREEN SAVER” is set.

→Press any button to deactivate the function (page 29).

About sound

7There is no sound.

•Speakers are not connected correctly.

→Page 9

•The sound is muted.

→Page 16

•“NO AUDIO” is displayed on the display window.

The disc may have been produced through illegal copying.

→Confirm at the store where you bought the disc.

7The sound is weak compared with TV or Video.

•“DVD LEVEL” is set to “NORMAL”.

→Set to other than “NORMAL” (page 26).

7The sound is distorted.

•The volume is turned up too high.

→Turn down the volume (page 16).

7No sound comes out of the subwoofer.

•“SUBWOOFER” is turned off.

→Press S.WFR OUT to turn on (page 10).

7The sound through the USB connection stops.

•Noise and static electricity may stop the sound through the USB connection. In this case, do the following operations:

→Disconnect and connect the USB cable again

→Restart the music software on your PC

→Turn off and on the system

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Contents Consists of CA-EXD11 and SP-EXD11 EX-D11For Canada/pour le Canada European Union onlyTable of contents Special cautions Supplied accessoriesSafety precautions When condensation or water drops adhere to the lensIs a trademark of DVD Format/Logo Licensing Corporation About discsPlayable disc types Discs you can playAbout discs Disc structureRear panel Description of partsFront panel Display window14,18 20, 23 Using the remote controlPutting the batteries in the remote control Remote control operationRelease TV For TV operation Operating the TV using the remote controlPress Enter Press number buttons 1-9 Set up the AM loop antenna Connect antenna cords Connecting antennasConnecting AM loop antenna supplied Connecting FM antenna suppliedThere is no difference between the left and right speakers Connecting speakersConnecting with a digital device Connecting other devicesConnecting with other audio device Connecting subwooferConnecting by using the component video cord Connecting with TVConnecting the power cord Getting started Connecting with a portable audio devicePress Audio Playing discsPlayback Basic operations Display window during disc playback To switch the displayTo advance picture frame-by-frame Select an item on the disc by using the number buttonsTo stop playback To pause playbackSkip to the beginning of the selection One Touch ReplaySlow Motion Playback To change the brightness of the display window Dimmer Adjusting the volumeAdjusting sound quality Playing audio/video filesPress Repeat Repeat playbackLoad a disc Press DVD/CD 3 or EnterTo start playback from the stored position Press DVD/CD Resume PlaybackTo suspend playback Press 5/K to select the desired title Press Enter Select the scene to be playedSelect the scene from the menu Press EnterPress on Screen twice during playback*2 Program/Random PlaybackDesignate the time Time search Play the disc in the desired order Program PlaybackSame chapter or track will not be played twice Playing the disc in a random order Random PlaybackVCD, SVCD, CD Tracks Random will also be displayed on the TV screenFor DVD VR Repeat PlaybackPress Repeat during playback For DVD VideoPress cursor 2/3 to select Playing the designated part repeatedly Repeat PlaybackRepeat Playback during Program or Random Playback Press on Screen twice during playbackSelecting a view angle Other convenient functionsSelecting the subtitles Selecting the audio languageMaking dialogues clear Adjusting the picture quality VFPEnlarging the picture Zoom Creating realistic sound 3D Phonic Adjusting playback level DVD LevelEnjoying better pictures Scan Mode Press the number buttons to enter a pin code 4 digits Functions specific to DVD AudioPlaying the Bonus Group Browsable Still Pictures B.S.PInformation displayed on the status bar Using the menu barPress on Screen twice Functions listFollowing screen will be displayed on the TV PreferencesBasic operations Preferences Audio OthersSelecting a station Presetting stationsTuning in to a preset station Listening to a radio broadcastPlaying Back from the PC Listening to the sound of portable audio device Listening to the sound of external audio devicePress CLOCK/TIMER Setting the Various TimerAdjusting the audio input level Setting the built-in clockPress cursor 2/3 to adjust the volume level, then press SET Setting the daily timerPress CLOCK/TIMER repeatedly to show Daily Auto Standby Sleep TimerTray Lock About images TroubleshootingPower source OperationTray Lock is set Troubleshooting About radioLanguage codes OthersSpecifications Page Page EX-D11 Compact Component System GNT0066-005B UW/UG/US/UB/A Wall or obstructions Important for Laser ProductsTable of contents Special cautions DivX MP3/WMA/JPEG/ASF/DivX/MPEG1/MPEG2 discs For ASF filesFor DivX files Description of parts Using the remote control Operating the TV using the remote control Connecting antennas Connecting speakers Output Other audio device Audio cord not supplied RedWhite While holding 4, press Selecting an AM interval spacingChanging the color system While holding ¢, pressRefer also page 17 for playing MP3/WMA/JPEG/ASF/DivX Appears when reading the index of a DivX fileFor ASF/DivX/MPEG1/MPEG2 Ex. When an MP3/WMA/ASF/DivX/MPEG1/ MPEG2 file is playedTo restore the normal speed, press DVD/CD Press cursor 2 or cursor 3 during playback Skipping at 5-minute intervalsPlaying audio/video files Playback Resume Playback Select the scene to be played Program/Random Playback Playing the disc in a random order Random Playback Repeat Playback Playing the designated part repeatedly Repeat Playback Other convenient functions Clear Voice Creating realistic sound 3D Phonic Functions specific to DVD Audio Using the menu bar English Registration Listening to a radio broadcast Playing Back from the PC Listening to the sound of other audio device Setting the Various Timer Clock adjust Tray Lock Troubleshooting Language codes SVCD, CD CD-R/RW VCD/SVCD/CD/MP3 EX-D11 Compact Component System
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