TROUBLESHOOTING & CUSTOMER SUPPORT
PROBLEM | POSSIBLE CAUSE | SOLUTION |
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Unit fails to heat up. | Unit is not plugged in. | Plug into electrical |
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| outlet. |
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| Household Circuit Breaker / | Reset Circuit Breaker / |
| Ground Fault Interrupter has | Ground Fault Interrupter, or |
| tripped or blown a fuse. | replace fuse. If you need |
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| assistance, contact a licensed |
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| electrician. |
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Unit heats up, but fails to | Water Reservoir is empty. | Refill Water Reservoir using |
steam. |
| procedures on page 7 of this |
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| manual. |
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| Mineral | Follow Removing Mineral |
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| 9 of this manual. |
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Steam output is intermittent. | Mineral | It is normal for unit to |
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| periodically stop steaming |
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| for a few seconds. If steam |
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| stays off for longer periods, |
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| follow Removing Mineral |
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| 9 of this manual. |
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CUSTOMER SUPPORT
For problems with your Compact Fabric Steamer, please refer to the troubleshooting solutions located above. Additional inquiries should be directed to our Customer Support services through our Web site, www.steamfast.com, on the Service Request Web page.
If you do not have internet access, you may also contact our Customer Support department by telephone, at (800)
NOTE: In order for our customer service representatives to help you as quickly and efficiently as possible, please have the following information ready before calling:
-Purchase information (where and when you purchased this product)
-Product Serial Number
10 | Top Innovations, Inc. |