24What to do if…
Problem
The washing machine does not start:
The machine does not fill:
The machine fills then empties immediately:
The machine does not empty and/or does not spin:
Possible cause/Solution
The door has not been closed.
• Close firmly the door.
The plug is not properly inserted in the power socket.
•Insert the plug into the power socket. There is no power at the socket.
•Please check your domestic electrical instal- lation.
The main fuse has blown.
• Replace the fuse.
The selector dial is not correctly positioned and the button 8 has not been depressed.
• Please turn the selector dial and press the button 8 again.
The delay start has been selected.
• If the laundry is to be washed immediately, cancel the delay start.
The CHILD SAFETY LOCK has been activated.
• Deactivated this device.
The water tap is closed.
• Open the water tap.
The inlet hose is squashed or kinked.
• Check the inlet hose connection.
The filter in the inlet hose or the inlet valve filter are blocked.
•Clean the water inlet filters. (See "Cleaning the water inlet filters" for more details).
The door is not properly closed.
• Close firmly the door.
The end of the drain hose is too low.
•Refer to relevant paragraph in «Water drain- age» section.
The drain hose is squashed or kinked.
•Check the drain hose connection. The drain filter is clogged.
•Clean the drain filter.
An option or a programme that ends with the water still in the tub or a that eliminates all the spinning phases has been selected.
• Select the draining or the spinning pro- gramme.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.