Amana W10420474A warranty Troubleshooting

TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.amana.com/help

for assistance and to possibly avoid a service call.

If you experience

Possible Causes

Solution

Washer not performing as expected (cont.)

Sand, pet hair, lint, etc.	Heavy sand, pet hair, lint, and	Add an Extra Rinse to the selected cycle.
on load after washing	detergent or bleach residues
	may require additional rinsing.
Load is tangling	Washer not loaded as recommended.	See “Using Your Washer” section.
		Select a cycle with a slower wash action and spin speed;
		however, items will be wetter than those using a higher
		speed spin. See the “Cycle Guide” to match your load with the
		best cycle.
		Load garments in loose heaps evenly around the washplate. Do
		not load garments directly over the center of the washplate.
		Reduce tangling by mixing types of load items. Use the
		recommended cycle for the type of garments being washed.
Not cleaning or	Wash load not completely	Washer senses load size and adds correct amount of water.
removing stains	covered in water.	This is normal and necessary for clothes to move.
	Added more water to washer.	Added water lifts the laundry off the washplate, resulting in less
		effective cleaning.
	Washer not loaded as recommended.	Washer is less efficient at cleaning when tightly packed.
		Load garments in loose heaps evenly around the washplate.
		Load with dry items only.
		Add only 1 or 2 garments after washer has started.
	Adding detergent on top of load.	Add detergent, oxi products, and color-safe bleach to the
		bottom of the basket before adding the load items.
	Not washing like colors together.	Wash like colors together and remove promptly after the cycle is
		complete to avoid dye transfer.
	Not using HE detergent or using too	The suds from regular detergent can keep washer from
	much HE detergent.	operating correctly.
		Use only HE detergent. Be sure to measure correctly.
		Always measure detergent and follow manufacturer’s directions
		based on load size and soil level.
	Not using correct cycle for fabric type.	Use a higher soil level cycle option and warmer wash
		temperature to improve cleaning.
		If using Quick Wash cycle, wash only a few items.
		Use Super Wash and Normal Heavy cycle for tough cleaning.
		See the “Cycle Guide” to match your load with the best cycle.
	Not using dispenser or Downy Ball®.	Use dispenser for chlorine bleach and Downy Ball® for fabric
		softener to avoid staining.
		Load dispenser before starting a cycle.
		Do not add products directly onto load.
	Not selecting Fabric Softener option.	Always select Fabric Softener option. Cycles that use spray
		rinsing will add additional water for proper fabric softener
		dispensing when option is selected.
Incorrect dispenser	Clogged dispenser.	Use only liquid chlorine bleach in the bleach dispenser.
operation

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