Trouble-shooting Answer to question
(If there's a breakdown, please pull off the power plug before checking) The following phenomena are not breakdowns sometimes. Please confirm again before sending it to repair. If there are real breakdowns, please come to the special maintenance department or
Phenomena | Reason | How to settle | |
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After the reservation is started, |
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it rings and the digital tube | The top lid is not closed | Close the top lid | |
displays "E0" |
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| Is the drain hose blocked by | Clean the foreign material. Open | |
The draining does not work, | foreign material? | and close the top lid once. | |
or the speed of draining is | Is the drain hose frozen? | Clean the frozen material. | |
too slow. The digital tube | After long running of pump in the hot | Some minutes later the machine will | |
displays "E1" and it rings. | weather, power will be cut automati- | continue to work | |
| cally for safe. |
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It stops running except water | The top lid is not closed | Close the top lid | |
filling and draining.The digital | |||
tube displays "E2" and it rings. |
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The safety switch acts. The | Are the laundries put slantingly? | ||
spinning cannot work (after | |||
Is the machine slanting? | Level the machine in right position. | ||
twice revising). The digital | |||
| Open and close the top lid once. | ||
tube displays "E3" and it rings. |
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It does not do water inlet or | Is the water faucet open or is | Open the water faucet. Open and close | |
the speed is slow (the water | there water supply failure? | ||
the top lid once. | |||
level is not reached after 15 | Is the water inlet valve is | ||
Clean the water inlet valve. Open and | |||
minutes). The digital tube | blocked | ||
close the top lid once. | |||
displays "E4" and it rings. |
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The machine does not act. | Is there power failure? | Use it when the power is on. | |
(The indicators are off.) | Is the power plug loose? | Insert the power plug tightly. | |
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| Is the machine slanting? | Level the machine properly. | |
There's abnormal sound | Is there metal material inside | ||
Fasten the buttons and zipper | |||
inside the machine. | the washing machine? | ||
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| Are the laundries slanting in | ||
| spinning? | top lid. | |
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The water faucet leaks. | Is the jointer screw of the water | Fasten the jointer screw properly. | |
inlet hose is loose or twisted awry? |
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Common phenomena |
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Phenomena | Explanation | |
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The spinning is intermittent when it starts. | Balance the laundries to avoid slanting. | |
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Pause during washing. | supplemental water filled after fabric sensor has checked | |
fabric (about 48 seconds) | ||
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Select spin, but it doesn't work. | The program is setting the drain time. Some | |
time is needed before it starts spinning. | ||
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The pulsator pauses during water inlet in | It is to avoid splashing during water inlet. | |
wash and rinse. | ||
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There may be some water flowing out of the | It is the water remained in the factory | |
drain hose in the first use of the machine. | inspection of performance. | |
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