Staber Industries HXW2404, HXW2304, HXW2405 manual Troubleshooting, Problem Cause Corrective Action

Page 13

 

TROUBLESHOOTING

13

 

 

PROBLEM

CAUSE

CORRECTIVE ACTION

 

 

 

 

 

Power On light does not illuminate when

Clothes washer not plugged in.

Plug power cord into properly grounded

 

timer knob is pulled out.

 

receptacle.

 

 

 

 

 

 

Electrical outlet does not have AC power.

Check fuse or circuit breaker.

 

 

 

 

 

 

Light is burned out.

Replace light.

 

 

 

 

 

Lid locked light does not illuminate during

Lid is not fully closed.

Close lid completely.

 

 

 

 

spin cycle.

Microprocessor did not properly boot up.

Reset microprocessor, unplug machine for a

 

 

minimum of 30 seconds and plug back in.

 

 

 

 

 

Lid lock assembly has failed.

Replace lid lock assembly.

 

 

 

 

 

 

Motor control circuit board defective.

Check inputs to circuit board.

 

 

 

 

 

 

Water on circuit board.

Dry board.

 

 

 

 

 

 

Polarity is incorrect at receptacle.

Call electrician and correct.

 

 

 

 

 

Low voltage on inverter system

Take inverter out of sleep mode and reset

 

 

microprocessor, unplug machine for a

 

 

 

minimum of 30 seconds and plug back in.

 

 

 

 

 

Light has burned out

Replace light.

 

 

 

 

 

Water does not enter the clothes washer.

Water supply turned off.

Turn water on.

 

 

 

 

 

 

Screens in water inlet valve are plugged.

Clean screens.

 

 

 

 

 

 

Water valve has failed.

Replace water valve.

 

 

 

 

 

 

Pressure switch has failed.

Replace pressure switch.

 

 

 

 

 

 

Water level switch has failed.

Replace water level switch.

 

 

 

 

 

 

Water level switch hung up between high

Move switch to correct position.

 

 

and low.

 

 

 

 

 

 

Water flows continuously.

Drain hose is not in stand pipe.

Place hose in stand pipe and secure.

 

 

 

 

 

 

Pressure switch has failed.

Replace pressure switch.

 

 

 

 

 

 

Water level switch has failed.

Replace water level switch.

 

 

 

 

 

 

Pressure switch tube is disconnected from

Connect pressure tube.

 

 

pressure switch.

 

 

 

 

 

 

 

Plugged pressure switch tube.

Remove obstruction.

 

 

 

 

 

Washer does not agitate.

Motor control board has failed.

Check fuse on circuit board.

 

 

 

 

 

 

Motor has failed.

Replace motor.

 

 

 

 

 

 

Drive belt has broken or come off the pulley.

Replace belt or reinstall drive belt.

 

 

 

 

 

 

J1 connector on motor control board is not

Reset connector on board.

 

 

making contact.

 

 

 

 

 

 

 

Washer plugged into “Green Plug.”

Do not use. Remove from circuit.

 

 

 

 

 

 

Poor connection on timer plug.

Reseat connector.

 

Image 13
Contents Staber Clothes Washer Forward ContentsProduct Identification Important Safety InstructionsONE Year Full Warranty WarrantyFive Year Limited Warranty TWENTY-FIVE Year Limited WarrantyRecheck level of clothes washer and adjust as necessary InstallationTo Wash CLOTHES, Follow These Simple Instructions Step Benefits of Staber WasherPrewash Cycle Normal Wash CycleStep Four Things That Affect the Cleanliness of Your Clothes Controls OperationLiquid Dispensing System Install Front Panel Maintenance ProceduresHOW to Raise TOP Assembly Accessing the Motor Control BoardReplace Drive Belt Replace TimerReplace Pump Replace Drive MotorReplace TEMPERATURE, Water Level and Wash Cycle Switches Replace LID Lock Switch Replace Pressure SwitchReplace Water Valve Problem Cause Corrective Action TroubleshootingMotor control circuit has failed Part Number Description Quantity PartsPart Number Description PartsParts Parts Parts Staber Industries, Inc