White-Westinghouse SWS1339HQ, SWX703HS, SWX703HQ, SWS1649HS, SWS1649HQ manual Avoid Service Checklist

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Avoid Service Checklist

Before calling for service, review this list. It may save both time and expense. The list includes common concerns that are not the result of defective workmanship or materials in this washer.

OCCURRENCE

POSSIBLE CAUSE

SOLUTION

NOISE

"Clunking"

or

gear

A certain amount of

"clunkhlg" or gear

sounds,

 

 

 

sounds

are

normal

in a heavy-duty

 

 

 

 

washer.

 

 

 

Rattling

 

and clanking

Foreign objects such as coins or safety

noise,

 

 

 

pins may be in tub or pump.

 

 

 

 

Belt buckles and metal fasteners are

 

 

 

 

hitting wash tub.

 

Squealing

sound

or hot

Washer

is overloaded.

rubber

odor.

 

 

 

 

 

Thumping

sound.

 

Heavy

wash

loads

may produce a

 

 

 

 

thumping sound,

 

Vibrating

noise.

 

Washer is not resting firmly on floor.

 

 

 

 

Shipping bolt and block have not been

 

 

 

 

removed during insta%tion,

OPERATING

 

Wash load unevenly distributed in tub.

Washer

does not

start.

Electricalpower cord maynot be plugged

 

 

 

 

in or connection may be loose.

Housefuseblown, drcuit breaker tripped, or a power outage has occurred,

This is normal.

Stop washer and check tub. If noise continues after washer is restarted, objects may be in pump. (iall your authorized servicer.

To prevent unnecessary noise and damage to tub, fasten fasteners and turn items inside out.

Do not overload washer. Stop washer and reduce load.

This is usually normal. If sound continues, washer is probably out of balance. Stop washer and redistribute wash load.

Move washer so it rests firmly on floor. Adjust leveling legs. See INSTALLATIONINSTRUCTIONSfor details.

See INSTALLATION INSTRU(TIONS for removing shipping bolt and block.

Stop washer and rearrange wash load.

Make sure plug fits tightly in wall outlet.

Reset circuit breaker or replace fuse. Do not increase fuse capacity. If problem is a circuit overload, have it corrected by a qualified electrician. If problem is a power outage, call local electric company.

 

Water supply faucets are not turned on.

Turn on water supply faucets.

 

Cycle selector is not

in correct position.

Move indicator

clockwise slightly. Pull out knob.

 

Motor is overheated.

Washer motor

wiil stop if it becomes overheated. It

 

 

 

will automatically restart after a cool down period of

 

 

 

up to 130minutes (if washer has not been manually

 

 

 

turned off).

 

Washer won't spin.

Lid is not completely

closed.

Close lid completely.

 

Heavily soiled items.

 

Wipe tub with a nonabrasive household cleanser, then

 

 

 

rinse. Shake or brush excessdirt and sand from items

before washing.

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Contents White-Westinghouse Washer Safety Save Theseinstructions Correct Use this way only Safety instructionsSort laundry into loads that can be washed together Washing ProceduresPrepare items for washing Pretreatstains and heavy soilRemove items when the cycle is completed Add laundry load to washerStart the washer Safe Stain Removal Procedures Stain RemovalFor successful stain removal Problem Possible Causes Common Washing ProblemsInside Care and CleaningOutside Weather care Winterizing InstructionsAvoid Service Checklist Warm or hot water is not hot enough Water level does not cover load