Something Not Working
Please carry out the following checks before contacting your local Service Force agent.
IMPORTANT: if you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.
During machine operation it is possible that the “End” light starts to flash, one of the following alarm codes appears on the display and in the same time the buzzer sounds:
-E10 : problem with the water supply
-E20 : problem with water draining
-E40 : door open
Once the problem has been eliminated, press the “Start/Pause” button to restart the programme. If after all checks, the problem persists, contact your local Service Force Centre.
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The machine does not start |
| ● | The door has not been closed. (E40 ) | |||
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| ● | The plug is not properly inserted in the power socket. |
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| ● | There is no supply at the socket. |
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| ● | The main fuse or the fuse in the plug has blown. |
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| ● | The “Start/Pause” button has not been depressed. |
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| ● | The “Delay start” option has been selected. |
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| The machine does not fill |
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| ● | The water tap is closed. (E10 ) | |
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| ● | The filter in the inlet hose is blocked. (E10 ) |
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| ● | The inlet hose may be squashed or kinked. (E10) |
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| ● | The door has not been closed. (E40) |
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The machine fills then empties |
| ● | The end of the drain hose is too low. | |||
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| ● | The end of the drain hose is submerged in water. |
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| ● | There is no vent in the end of the drain hose. |
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| ● | The drain hose may be squashed or kinked. (E20) | |
The machine does not empty | ||||||
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| ● | The drain filter may be blocked. (E20) |
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| ● | The “Rinse hold” or “Quiet” option has been selected. |
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| ● | The drainage system pipes are blocked. |
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| ● | The programme “Soak 30°”, which ends with water left in the tub, |
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| has been selected. |
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| ● | The wash load is unbalanced: redistribute the clothes inside the drum |
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| to allow the machine to spin. |
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| There is water on the floor |
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| ● | Too much detergent or unsuitable detergent has been used (creates | |
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| too much foam). |
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| ● | Check whether there are any leaks from the inlet hose fittings. It is not |
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| always easy to see this as the water runs down the hose; check to see |
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| if it is damp. |
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| ● | The drain hose may be damaged or not securely positioned. |
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| ● | The filter has not been fully screwed in after cleaning. |
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