Troubleshooting

	Problem		Possible Cause		Solution
	Door cannot be		●●There is still some water in the washing		●●Run the Drain program to
	opened.		machine.		drain water.
			●●Child lock may be activated.		●●Deactivate the child lock.
			●●Washing machine may be switched off		(See page 8)
			●●Washing machine may be switched off		●●Push the Power button to
			before the door lock is released.		switch power on. The door
					lock will be released if there
					is no water in the drum.
	Buttons do not		●●Child lock may be activated.		●●Deactivate the child lock.
	work.		●●Settings cannot be changed while a		(See page 8)
			program is in progress.
s	Water is not		●●The water tap may not be turned on.		●●Turn on the water tap.
s	supplied.		●●The water supply hose may be frozen.		●●Make sure that the water
			●●The water supply hose may be kinked or		supply hose is not frozen.
			●●The water supply hose may be kinked or		●●Straighten the water inlet
			pinched.		hose.
			●●The water supply filter may be clogged.		●●Clean the water inlet filter.
					(See page 20)
	Displayed		●●Washing time may be prolonged if the load		●●This is not a malfunction.
	remaining time		is unbalanced, as the washing machine tries
	changes.		to correct the imbalance.		●●Use the appropriate amount
			●●Washing time may be prolonged when there		●●Use the appropriate amount
			is too much foam, as the additional action of		of detergent.
			eliminating it is necessary.		●●This is not a malfunction.
			●●The remaining time is continually corrected		●●This is not a malfunction.
			and may change during the program.
	There’s no foam or		●●The amount of foam varies depending on		●●Use the appropriate amount
	hardly any foam.		the temperature, level of soiling and water		of detergent.
			●●Detergenthardness. may remain undissolved if it is
			poured directly into the drum.
	There’s a lot of		●●You may have used too much detergent.		●●Use the appropriate amount
	foam.		●●The amount of foam varies depending on		of detergent.
			the temperature, level of soiling and water
			hardness.
	Detergent in the		●●You may not have selected the Prewash		●●If you are using prewash,
	dispenser	is not	option.		push the Prewash button.
e	washed away.		●●The detergent in the dispenser	is for


			prewash only.
	Rinsing begins		●●If there is imbalance in the drum, rinsing		●●This is not a malfunction.
	before spinning		restarts automatically to correct it for safety
	finishes.		reasons.
	The drum stops		●●If there is imbalance in the drum, the		●●This is not a malfunction.
	and rotates		washing machine tries to correct the
	repeatedly during		imbalance by repeatedly rotating and
	spin.		stopping.
	Spin cycle		●●Intermittent spinning of the tub helps the		●●Add one or two bath towels
	repeatedly starts		spin process to operate quietly.		to the drum.
	and stops.		●●The laundry may be too light.

3WPL090501

Troubleshooting

Problem

Possible Cause

Solution