Hitachi Troubleshoot Your Washing Machine Error Codes Effectively

Page 23

Error Codes

 

Code

Description

Possible Cause

Solution

 

C01

Water is not

●●Water tap may not be turned on.

Check water tap, water

 

 

supplied.

●●Water inlet filter may be clogged.

inlet filter, water line and

 

 

 

●●Water line or water hose may be frozen.

water hose.

 

 

 

●●Water supply may be cut off.

 

 

C02

Water is not

●●Drain hose or drain pump may be clogged.

Check drain hose, drain

 

 

drained.

●●Drain hose may be kinked or frozen.

pump and drain outlet.

 

 

 

●●Drain hose may not be set correctly.

If C02 still appears after

 

 

 

●●Height of the drain outlet may be too high.

removing the possible

 

 

 

 

cause, please contact

 

 

 

 

your local service center

 

 

 

 

for repair.

 

C04

Spin cycle does

●●Clothes may be imbalanced in the drum.

Add a few clothes to the

 

 

not function.

●●You may be washing only one heavy item

drum. (Spinning only

 

 

 

such as a cotton blanket or jeans, or small

one item may result in

 

 

 

items in a laundry net.

imbalance.)

 

 

 

●●You may be washing too many large items

 

 

 

 

such as bed sheets.

 

 

 

 

●●The washing machine may be installed on

 

 

 

 

a slanting floor or may not be level.

 

 

 

 

●●You may be washing waterproof or antislip

 

 

 

 

treated items.

 

 

 

 

ÆÆPage 9 : Before You Start Washing

 

 

 

 

(Sorting the laundry)

 

 

C08

Door lock does

●●The door may be open.

Check the door and

 

 

not function.

●●The door may not be closed completely.

close firmly.

 

C09

Door unlock does

●●Laundry may be exceeded 8.5 kg and door

Switch power off and

 

 

not function.

is pushed from inside.

press the door to close

n

 

 

tightly. Hold that position

 

 

and switch power on,

s

 

 

and wait until the door

 

 

lock is released.

 

 

 

 

 

C14

Malfunction of

●●There may be other appliances that

Move the appliances

 

 

vibration sensor

generate electrical noise near the washing

away from the washing

 

 

 

machine.

machine.

 

C18

Spin cycle does

●●The drain hose may not be set correctly.

Same as in C02.

 

 

not function.

●●There may be too much foam in the drum.

 

 

C19

Over loaded

●●Laundry may exceed rated capacity.

See page 16 for max.

 

 

 

 

load of each program.

 

C30

Water flows out

●●Drain hose end is set lower than 60 cm.

See page 25 for proper

 

 

from drain hose

 

height on drain hose

 

 

while washing.

 

setting.

23

3WPL090501

Image 23
Contents Operating & Installation Instructions Memo Risk of choking Environmentally Friendly Waste DisposalHints and Tips for Eco-Friendly Washing Disposing of the packaging Disposing of your old applianceGeneral safety Installation Power source and cable Safety InstructionsIssues which could cause injury or damage your belongings Child safety General safety Use Care and maintenanceDetergent Dispenser Optional AccessoriesProduct Descriptions Control Panel and Display Control Panel and Display Risk of injury Before You Start WashingPreparation of the washing Sorting the laundry Before You Start Washing Press the Start/Pausebutton How to Use the Washing MachineSelect and adjust the program Add detergent into the detergent dispenserProgram ends How to use the Auto Self Clean function How to use the Duvet program How to use the Memory functionHow to use Tub Clean program Eco-friendly operation Program Ov Aundry / Notes Ram OverviewCase of Emergency Event of a power outage Emergency door releaseCleaning the drain filter Care and MaintenancePush down firmly to set Problem Possible Cause Solution TroubleshootingRemove foreign objects such as C01 Error CodesHow to Install the Washing Machine Connection on the right side Removing the transport boltsHose and cable LengthWater supply hose Connecting the water supplyDrain hose Connecting the power Level Adjustment Under-counter installation Model Name BD-W85TAE Serial No Customer ServiceChecking after installation Before the first wash Consumption Values Specifications3WPL090501