Error Codes
| Code | Description | Possible Cause | Solution |
| C01 | Water is not | ● Water tap may not be turned on. | Check water tap, water |
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| supplied. | ● Water inlet filter may be clogged. | inlet filter, water line and |
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| ● Water line or water hose may be frozen. | water hose. |
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| ● Water supply may be cut off. |
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| C02 | Water is not | ● Drain hose or drain pump may be clogged. | Check drain hose, drain |
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| drained. | ● Drain hose may be kinked or frozen. | pump and drain outlet. |
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| ● Drain hose may not be set correctly. | If C02 still appears after |
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| ● Height of the drain outlet may be too high. | removing the possible |
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| cause, please contact |
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| your local service center |
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| for repair. |
| C04 | Spin cycle does | ● Clothes may be imbalanced in the drum. | Add a few clothes to the |
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| not function. | ● You may be washing only one heavy item | drum. (Spinning only |
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| such as a cotton blanket or jeans, or small | one item may result in |
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| items in a laundry net. | imbalance.) |
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| ● You may be washing too many large items |
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| such as bed sheets. |
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| ● The washing machine may be installed on |
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| a slanting floor or may not be level. |
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| ● You may be washing waterproof or anti- |
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| slip treated items. |
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| Page 9 : Before You Start Washing |
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| (Sorting the laundry) |
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| C08 | Door lock does | ● The door may be open. | Check the door and |
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| not function. | ● The door may not be closed completely. | close firmly. |
| C09 | Door unlock does | ● Laundry may be exceeded 7.5 kg and door | Switch power off and |
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| not function. | is pushed from inside. | press the door to close |
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| tightly. Hold that position |
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| and switch power on, |
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| and wait until the door |
n |
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| lock is released. | |
| ● There may be other appliances that |
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| C14 | Malfunction of | Move the appliances | |
s | vibration sensor | generate electrical noise near the washing | away from the washing | |
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| machine. | machine. |
| C18 | Spin cycle does | ● The drain hose may not be set correctly. | Same as in C02. |
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| not function. | ● There may be too much foam in the drum. |
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| C19 | Over loaded | ● Laundry may exceed rated capacity. | See page 14 for max. |
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| load of each program. |
| C30 | Water flows out | ● Drain hose end is set lower than 60 cm. | See page 23 for proper |
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| from drain hose |
| height on drain hose |
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| while washing. |
| setting. |
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3WPL083851