Troubleshooting guide
Symptom | Possible Cause | Solution |
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Washer does not | • Electrical power cord may not be | Make sure plug fits tightly in wall |
start | plugged in or connection may be | outlet. |
| loose. |
|
| • House fuse blown, circuit breaker | Reset circuit breaker or replace |
| tripped,or a power outage has | fuse. Do not increase fuse capacity. |
| occurred. | If problem is a circuit overload, have |
|
| it corrected by a qualified electrician. |
| • Water supply tap is not turned on. | Turn on water supply tap. |
Washer will not | • Check that the door is firmly shut. | Close the door and press the |
spin |
| Start/Pause button. After pressing |
|
| the Start/Pause button, it may take a |
|
| few moments before the washer |
|
| begins to spin. The door must be |
|
| locked before spin can be achieved. |
|
| Add 1 or 2 similar items to help |
|
| balance the load. Rearrange load to |
|
| allow proper spinning. |
|
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|
Door does not |
| Once machine has started, the door |
open |
| cannot be opened for safety |
|
| reasons. Check if the "Door Lock" |
|
| icon is illuminated. You can safely |
|
| open the door after the "Door Lock" |
|
| icon turns off. |
|
|
|
Wash cycle time |
| The washing time may vary by the |
delayed |
| amount of laundry, water |
|
| pressure, water temperature and |
|
| other usage conditions. |
|
| If an imbalance is detected or if the |
|
| suds removing programme is on, the |
|
| wash time shall be increased. |
|
|
|
Fabric softener | Too much softener may cause an | Follow softener guidelines to ensure |
overflow | overflow. | appropriate amount is used. |
|
| Do not exceed the maximum fill line |
|
|
|
Softeners |
| Close the dispenser drawer slowly. |
dispensed |
| Do not open the drawer during the |
too early |
| wash cycle. |
|
|
|
Dry problem | • Does not dry | Do not overload. |
|
| Check that the washer is draining |
|
| properly to extract adequate water |
|
| from the load. |
|
| Clothes load is too small to tumble |
|
| property. Add a few towels. |
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