6. Trouble Diagnosis
No | Item | Cause and treatment |
1 | The power is not supplied | - Is the PCB connector connected well? |
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| - Is the voltage normal? |
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| - Is the power supply plug connected well? |
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| - Is the noise filter connected well? |
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| - Is the secondary output of the power supply transformation normal? |
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| - Is the fuse disconnected? |
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| • If above points are not found, the PCB assembly is out of order. |
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| Replace it. |
2 | The water is not supplied. | - Is the knob open? |
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| - Did you push START/PAUSE button after selecting the course? |
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| - Is the water supply valve connected well? |
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| - Is the winding of the water supply valve continuous? |
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| - Is the connection and operation of the pressure switch normal? |
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| • If above points are not found, the PCB assembly is out of order. |
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| Replace it. |
3 | The wash does not start though | - Is the connection and operation of the pressure switch normal? |
| the water supply is stopped. | - Is the pressure switch hose damaged so that the air is leaked? |
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| - Is the pressure switch hose bent? |
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| - Check the operation of the water level switch. |
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| • If above points are not found, the PCB assembly is out of order. |
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| Replace it. |
4 | The wash is executed while | - The PCB assembly is out of order. Replace it. |
| the water is supplied. |
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5 | The drum does not rotate | - Is the belt connected well? |
| during washing. | - Is the winding of the motor continuous? |
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| (Rotor winding, stator winding, generator) |
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| - Is the motor fuse normal? |
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| • If above points are not found, the PCB assembly is out of order. |
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| Replace it. |
6 | The drum rotates by one direction | - The PCB assembly is out of order. Replace it. |
| during washing. (The drum rotates | (Inversion relay open trouble) |
| to one direction for SPIN.) |
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7 | Drainage problem. | - Is the drainage hose bent? |
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| - Is the winding of the drainage pump continuous? |
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| - Is the drain filter clogged by the waste? |
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| • If above points are not found, the PCB assembly is out of order. |
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| Replace it. |
8 | Dehydration problem. | - The unbalance is detected. |
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| - Put in the laundry uniformly and start again. |
9 | Abnormal noise during SPIN. | - Is the pulley nut loosen? |
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| - Is the transport safety device removed? |
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| - Is the product installed on the level and stable place? |
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| (Little noise may be generated during the |
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10 | Leak breaker or current/leak | <When the leak breaker and current breaker is installed separately> |
| breaker is down during washing. | - When the leak breaker is down, check and make the earth of the outlet. |
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| - When the current is down, the current is leaked. |
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| <Is the breaker down when the leak/current breaker is combined?> |
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| - Check the rated capacity of the current and leak breaker. |
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| The current breaker may be down due to the lack of the current when the |
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| wash machine and other apparatus are used. |
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| In this case, execute the cold water wash to check whether the current |
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| capacity is lack. |
11 | The heating is not executed. | - Is the wash heater terminal unplugged? |
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| - Is the wash heater normal?(Resistance value : 20.5~21.5Ω ) |
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| - If above points are not found, the PCB assembly is out of order. |
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| Replace it. |
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SAMSUNG ELECTRONICS CO., LTD | 9 |