Samsung DV337AGG user manual Troubleshooting, Check These Points if Your DRYER…, Problem Solution

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troubleshooting

CHECK THESE POINTS IF YOUR DRYER…

PROBLEM	SOLUTION

doesn’t run.	• Be sure the door is latched shut.
	• Be sure the power cord is plugged into a live electrical outlet.
	• Check the home’s circuit breaker and fuses.
	• Press the Start/Pause button again if the door is opened during the
	cycle.

doesn’t heat.	• Check the home’s circuit breaker and fuses.
	• Select a heat setting other than Air Fluff.
	• On a gas dryer, check that the gas supply is on.
	• Clean the lint filter and exhaust duct.
	• Dryer may have moved into the cool-down phase of the cycle.

doesn’t dry.	• Check all of the above, plus...
	• Be sure the exhaust hood outside the home can open and close
	freely.
	• Check exhaust system for lint buildup. Ducting should be inspected
	and cleaned annually.
	• Use a 4” rigid metal exhaust duct.
	• Do not overload. 1 wash load = 1 dryer load.
	• Sort heavy items from lightweight items.
	• Large, bulky items like blankets or comforters may require
	repositioning to ensure even drying.
	• Check that the washer is draining properly to extract adequate water
	from the load.
	• Load may be too small to tumble properly. Add a few towels.

is noisy.	• Check the load for objects such as coins, loose buttons, nails, etc.
	Remove promptly.
	• It is normal to hear the dryer gas valve or heating element cycle on
	and off during the drying cycle.
	• Be sure the dryer is leveled properly as outlined in the installation
	instruction.
	• It is normal for the dryer to hum from the high velocity of air moving
	through the dryer drum and exhaust system.

05 Troubleshooting

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Contents Gas and Electric Dryer Features What YOU Need to Know about Safety Instructions Safety instructionsImportant Safety Symbols and Precautions What to do if YOU Smell GASSafety instructions Safety information Contents Tools Needed for Installation Installing your dryerControl panel Door Adjustable leg See Exhaust RequirementsDucting Requirements Recommended Use only for short-run installationElectric and GAS Dryer Weather Hood TypeAlcove or Closet Installation Important to InstallerLocation Considerations Exhausting Mobile Home InstallationGAS Requirements Commonwealth of Massachusetts installation instructionsGrounding Electrical RequirementsGas models Electric modelsElectrical Connections Replacement Parts and AccessoriesGas models U.S. and Canada Electric models U.S. onlyModels InstallationWire system connections Final Installation ChecklistDon’t let a poor exhaust system slow drying by Dryer Exhaust TipsDoor Reversal Overview of the Control Panel Operating Instructions, tipsSelect Cycle Wrinkle PreventOption Cycle SelectorChild Lock Setting/ReleasingMY Cycle Suggested Items Suggested TEMP. Settings Installing the drying rackRack DRY Load the Dryer Properly Clean the Lint FilterGetting Started Care and cleaning Things to Avoid Special laundry tipsProblem Solution TroubleshootingCheck These Points if Your DRYER… Information Codes Code Symbol Meaning SolutionAppendix Fabric Care ChartWash Cycle Special Instructions Laundering Protecting the Environment SpecificationDeclaration of Conformity Cycle Cycle ChartSamsung Dryer Limited Warranty to Original Purchaser WarrantyWarranty Questions or COMMENTS?