Electrolux EWN 13570 W user manual Something not working, Malfunction Possible cause

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30electrolux Something not working

Something not working

Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without calling out an engineer. Before contacting your local Service Centre, please carry out the checks listed below.

During machine operation it is possible that the red Start/Pause pilot light flashes and one of the following alarm codes appears on the display to indicate that the machine is not working:

E10: problem with the water supply

E20: problem with water draining

E40: door open

Once the problem has been eliminated, press the Start/Pause button to restart the programme. If after all checks, the problem persists, contact your local Service Centre.

Malfunction

Possible cause

Solution

The washing machine does not start:

The machine fills then empties immediately:

The machine does not fill:

The door has not been closed. E40

The plug is not properly inserted in the power socket.

There is no power at the socket.

The main fuse has blown.

The selector dial is not correctly positioned and the Start/Pause button has not been pressed.

The «Delay» has been selected.

The end of the drain hose is too low.

The water tap is closed.

E10

The inlet hose is squashed or kinked. E10)

The filter in the inlet hose is blocked. E10

The door is not properly closed. E40

Close the door firmly.

Insert the plug into the power socket.

Please check your domestic electrical installation.

Replace the fuse.

Please turn the selector dial and press the Start/Pause button again.

If the laundry are to be washed immediately, cancel the delay start.

Refer to relevant paragraph in “water drainage” section.

Open the water tap.

Check the inlet hose connection.

Clean the water inlet hose filter.

Close the door firmly.

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Contents Washing Machine EWN 13570 W Page Welcome to the world of Electrolux Contents Safety Information General safetyInstallation Child safety UseDrain pump Product descriptionDetergent dispenser drawer Detergent dispenser drawerControl panel SpecialUse First Use CustomizationDaily Use Select the required programme Programme Option buttonsSelect the temperature Select the spin speed, Rinse Hold or Night Cycle optionTo empty out the water Select the Extra Rinse option Duration of the selected programme Washing programme phase iconsDelay Incorrect option selectionEnd of programme Alarm codesHeating phase Select the Start/PauseSelect the Time Manager Option Soil Icon Type of fabric LevelInterrupting a programme Cancelling a programmeAltering an option or a running programme Opening the door after the programme has startedWashing hints Detergents and additives Quantity of detergent to be used Degrees of water hardnessInternational wash code symbols Options Washing programmesType of laundry Description ProgrammeProgramme/ Type of laundry Temperature Description Options ProgrammeRinses Programme/ Type of laundry Temperature Options Description Programme information Duvet = Cancelling/OFF Jeans Quick washCare and cleaning Cleaning the pump Cleaning the water inlet filter Emergency emptying out Something not working Malfunction Possible causeE20 Electrolux something not working Something not working electrolux Technical data Consumption values Programme Installation UnpackingPositioning Water inletWater drainage Into a drainage standpipeOnto a sink outlet spigot Special conditionsInterest of the environment Electrical connectionPermanent connection Old machine Environment concernsPackaging materials Ecological hintsService and Spare Parts ExclusionsEuropean Guarantee Customer CareCustomer Service Centres 61 24 25 Tr aška 132, 1000 Ljubljana SlovenskoElectrolux Page ANC number 132 972