EN Troubleshooting:
The machine’s washing performance is unsatisfactory.
What happens if the tanks are loaded even if they are already full?
Possible causes / Solutions:
•The tanks have not been loaded correctly (e.g. fabric softener has been added instead of detergent or
•Two different types of detergent/fabric softener have mixed.
! NEVER mix two different detergents; always clean out the tanks before adding a new type of detergent.
•The “Auto Dose System” is blocked due to prolonged lack of use: carry out a tank cleaning cycle (refer to “Cleaning cycle set by the user”).
•Buzzers (Beep) and visual signals (icons appearing on the display) indicate that the tank is full. If further detergent/fabric softener is added, the excess quantity will fall into the drum and will be washed away with the next cycle.
What happens if the dispenser is used in the traditional mode while the tanks are still full?
•The machine will automatically track whether powder or liquid detergent has been loaded in the traditional mode and will not intake any amount of detergent from the tank. Fabric softener can only be used in the “Auto Dose System” mode.
Can the tanks also be used for powder detergent?
Can powder detergent fall into the tanks?
•No, powder detergent can only be used in the traditional mode.
•No, there is a barrier to prevent powder detergent from falling into one of the tanks even if the dispenser is open in the “Auto Dose System” position (i.e. completely open).
What happens if the dispenser is not opened properly when filling the tanks?
What happens if detergent and fabric softener are erroneously inverted?
What happens if different detergents are mixed before the tanks are empty?
•If the dispenser is not completely open, the detergent or fabric softener that has been added will fall into the drum and will be washed away with the next cycle.
•The washing machine will wash with unsatisfactory results, the tanks will have to be emptied and subjected to a manual cleaning cycle.
•The machine will wash normally although we recommend only refilling
the tanks after the signal emitted by the machine; do not mix different detergents/fabric softeners.
!Note: to exit “Demo mode”, switch machine off, press and hold the two “START/PAUSE” 
and “ON/OFF” 
buttons simultaneously for 3 seconds.
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