MAINTENANCE 19
TROUBLESHOOTING
TROUBLESHOOTING
The following circumstances do not constitute problems. Do not contact the Service Center until the problem has been confirmed.
PROBLEM
Washing machine fails to operate.
Washing machine cannot be filled with water.
Machine is draining while being filled.
Drainage failure.
Strong vibration while spinning.
Operation stops before completing wash cycle.
Operation stops for a period of time.
Excessive foam in the drum, which is spilled to the distribution drawer.
Automatic adjustment of the washing time.
Spinning fails
CAUSES
¬Poor connection to the power supply.
¬Power failure.
¬The washer door is not properly closed.
¬Machine has not been switched on.
¬The "Start/Pause" button is not pressed.
¬Water tap is not turned on.
¬Water pressure is less than 0,03 Mpa.
¬The inlet hose is kinked.
¬Water supply failure.
¬The program knob is not properly set.
¬The washer door is not properly closed.
¬The inlet hose filter is blocked.
¬The height of the drain hose is below 80 cm.
¬The drain hose is in water.
¬Drain hose is blocked.
¬Drain hose end is higher than 100 cm above the floor level.
¬The filter is blocked.
¬Not all transportation bolts have been removed.
¬Washing machine is located on an uneven surface or is not level.
¬Machine load is over Max load.
¬Water or electricity failure.
¬Washing machine gives an error message.
¬Washing machine is in soaking cycle?
¬The detergent is not a
¬Excessive use of detergent.
¬The washing program duration will be adjusted
¬Unbalance of the laundry
SOLUTIONS
_Check connection to the power supply.
_Check the power supply.
_Close the washer door properly.
_Make sure the machine is switched on.
_press the "Start/Pause" button.
_Turn on the water tap.
_Check water pressure.
_Check the inlet hose.
_Ensure the water supply.
_Set the program knob properly.
_Close the washer door properly.
_Unblock the inlet hose filter.
_Install drain hose within
_Make sure the drain hose is not in water.
_ Unblock the drain hose.
_Make sure the drain hose end is lower than 100 cm above floor level.
_ Unblock the filter.
_ Remove all transportation bolts.
_ Make sure the washing machine is on an even surface and levelled.
_Reduce amount of laundry in the drum.
_Check the power supply.
_ Check display codes.
_Press the rinse hood button or the Start/pause button again to cancel it.
_ Check if your detergent is appropriate.
_Reduce amount of detergent in the distribution drawer.
_This is normal and doesn't affect the functionality.
_ Add clothes or run a spinning program again.