Trouble shooting
Those listed below are not failures. The following must be confirmed before calling for service:
Problem | Possible Cause |
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| Whether the power supply plug peels off; | ||
| Whether the local circuit is out of power; | ||
The dryer does | Whether the door is closed tightly; | ||
Whether a drying program has been set; | |||
not start | |||
| Whether the Start/Pause button has been pressed; | ||
| Whether the condensate collection box is full; | ||
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| Whether the drying program setting is correct or not; | ||
| Whether the filter screen has been cleaned up; | ||
The drying result is not | Whether the condenser is blocked; | ||
Whether the amount of the loaded laundry | |||
good and the drying time | |||
exceeds the rated load; | |||
too long. | |||
Whether the loaded laundry has been spun dry; | |||
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| Whether the vent duct is blocked; | ||
| Whether the surface of the inside of the drum | ||
| gets a segregation layer; | ||
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The light in the drum is off | Whether the power supply turns on; | ||
Whether the bulb is damaged; | |||
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| The remaining time will be adjusted and corrected | ||
| continuously and automatically based on the | ||
The remaining time display | following factors: | ||
Type of laundry; | |||
is halted, or the remaining | |||
Loaded amount; | |||
time displayed by skipping | |||
The degree of spinning dry of laundry; | |||
degression | Ambient temperature; | ||
| The automatic adjustment is a normal operation. | ||
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Trouble shooting
Prompt and Alarm Information
In case of an improper operation or trouble with the machine when it operates, the code corresponding to the trouble will be displayed on the display screen:
| Code | Category | Cause | Solutions |
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| E1 | Prompt code | Prompting the door | Shut the door closely and |
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| not closed tightly | restart the machine |
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| E2 | Trouble code | There is no change in | Contact a professional |
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| the temperatures of |
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| the laundry in the tub | serviceman |
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| E3 | Trouble code | The laundry not dried | Contact a professional |
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| serviceman |
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| Prompting there is no | Turn off the power and |
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| load or the loaded |
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| E4 | Prompt code | reselect a program to |
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| laundry has reached |
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| the requirements for | cancel the code |
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| the dry setting |
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| E5 | Trouble code | The thermal sensor | Contact a professional |
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| serviceman |
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| circuited |
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| E6 | Trouble code | Drain pump fails | Contact a professional |
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| serviceman |
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Note: All information except for E1 needs to turn off the power and then restart the machine to cancel the code.