MAINTENANCE AND WARRANTY
SERVICE POLICY
SERVICE POLICY
This Service Policy is valid in the United States only. This applies to Humminbird units returned to our factory in Eufaula, Alabama, and is subject to change without notice.
All repair work is performed by
Even though you'll probably never need to take advantage of our incredible service guarantee, it’s good to know that we back our unit this well. We do it because you deserve the best. We will make every effort to repair your unit within three working days from the receipt of your unit. This does not include shipping time to and from our factory. Units received on Friday are usually shipped by Wednesday, units received Monday are usually shipped by Thursday, etc.
We reserve the right to deem any product unserviceable when replacement parts are no longer reasonably available or impossible to obtain.
After the original warranty period, a standard flat rate service charge will be assessed for each repair (physical damage and missing parts are not included). Please call our Customer Support Department to verify the service charge for your unit.
The standard service charge includes UPS or Parcel Post freight only. If charges are not prepaid, the unit will be returned COD. If you are experiencing problems related to bottom or depth readings please send your transducer along with your unit when sending for repair.