Troubleshooting, Problem Cause Solution

HCG-801-E.book Page 50 Tuesday, December 13, 2011 5:35 PM

10.Care and Maintenance

10.2Troubleshooting

Refer to this table for problems that do not result in a message on the display.

	Problem	Cause	Solution

Nothing happens when you press the		The batteries are worn out.	Replace both batteries with new ones.
Nothing happens when you press the		The batteries are worn out.	Insert the batteries with their polarities
	button.	The batteries are inserted incorrectly.	Insert the batteries with their polarities
	button.	The batteries are inserted incorrectly.	correctly aligned.
			correctly aligned.

Measurement starts but the message		The measurement data could not be	Check the instructions and repeat
“Analysis impossible. Please		The measurement data could not be	Check the instructions and repeat
“Analysis impossible. Please		analysed.	measurement.
measure again.” appears.		analysed.	measurement.
measure again.” appears.

		The electrodes are not making good	Check the instructions and repeat
		contact with your finger or chest.	measurement.

		Your body is too tense.	Relax and repeat the measurement.

		Electrode contact was broken before	Make sure that your finger and chest
		30 seconds of data has been	maintain contact with the electrodes for
Measurement finishes but no result is		recorded.	the full 30 seconds of the measurement.
Measurement finishes but no result is
shown.		The chest electrode has been applied	Apply the chest electrode to bare skin.
		over clothing.	Apply the chest electrode to bare skin.
		over clothing.
		Your skin is dry.	Moisten your skin with a damp towel.

			Make sure that the electrodes are
		The ECG signal is too weak.	applied correctly. However, for some
		The ECG signal is too weak.	individuals measurement may not be
			individuals measurement may not be
			possible.

			The unit will not be able to store data if
		The batteries are worn out or have	left with worn batteries for an extended
ECG data has disappeared.		The batteries are worn out or have	period. Replace the batteries with new
ECG data has disappeared.		been removed for over one hour.	period. Replace the batteries with new
		been removed for over one hour.	ones as soon as possible after the
			ones as soon as possible after the
			warning message appears.

ECG data has disappeared from an		The card was exposed to a strong	Erased data cannot be recovered.
ECG data has disappeared from an		electromagnetic field. electric noise or	Erased data cannot be recovered.
SD memory card.		static, damaging the data stored on	Format the SD memory card again.
		the card. Or the card is defective.

			Turn off the unit and try again.
Other problems			If the data and time or other settings
Other problems			have been reset to their default values,
			have been reset to their default values,
			set them again.

If the problem still occurs, consult your Omron Customer Service Department (Tel. 0870-7502771)

HCG-801 specifications

The Omron HCG-801 is a sophisticated and advanced body composition monitor designed to provide accurate and comprehensive health assessments for users seeking to manage their weight and overall fitness. This innovative device integrates cutting-edge technology with user-friendly features to deliver reliable data on body composition metrics.

One of the standout features of the Omron HCG-801 is its ability to measure body weight, body fat percentage, visceral fat, muscle mass, bone mass, and metabolic age. By utilizing a bioelectrical impedance analysis (BIA) method, the device sends a low-level electrical current through the body to estimate the composition of tissues. This technology allows users to gain insight into their body’s health beyond just weight fluctuation.

The HCG-801 is designed with precision and user convenience in mind. It features a large, easy-to-read LCD display that clearly presents the various measurements, making it accessible for users of all ages. The device can store data for multiple users, accommodating up to four individual profiles. This capability makes it suitable for families or shared fitness environments, allowing everyone to track their progress without mixing data.

To enhance the accuracy of measurements, the HCG-801 incorporates advanced sensor technology. This includes high sensitivity electrodes that ensure consistent readings regardless of factors such as hydration levels or time of day. Furthermore, the device has an ergonomic design, ensuring comfort during use and providing stability while users stand on the scale.

Connectivity features further elevate the user experience, as the HCG-801 can sync data with Omron's health management apps. This integration allows users to monitor their progress over time, set health goals, and receive personalized recommendations based on their body composition data. The Omron app is intuitive and provides users with graphs and trends to visualize their journey toward better health.

In terms of power efficiency, the HCG-801 runs on batteries, making it portable and easy to use at home or on the go. With its sleek design, durable construction, and reliable performance, the Omron HCG-801 stands out as an essential tool for individuals serious about their health and fitness. By providing detailed insights into body composition, it empowers users to make informed decisions regarding their exercise routines and dietary habits, promoting overall well-being.