Xantrex Technology 975-0205-01-01 manual Return Material Authorization Policy

Page 34

Return Material Authorization Policy

Before returning a product directly to Xantrex you must obtain a Return Material Authorization (RMA) number and the correct factory "Ship To" address. Products must also be shipped prepaid. Product shipments will be refused and returned at your expense if they are unauthorized, returned without an RMA number clearly marked on the outside of the shipping box, if they are shipped collect, or if they are shipped to the wrong location.

When you contact Xantrex to obtain service, please have your instruction manual ready for reference and be prepared to supply:

•The serial number of your product

•Information about the installation and use of the unit

•Information about the failure and/or reason for the return

•A copy of your dated proof of purchase

29

Page 33 Page 35
Image 34
Page 33 Page 35
Contents XPower Pocket Inverter About Xantrex Date and Revision Contents Specifications Introduction Page Important Safety Information Page Page Page Additional Safety Guidelines Safety Features Inverter Features Using the Inverter Using the DC Cable with Cigarette Lighter PlugUsing the DC Cable with Airplane Power Plug Airline Compatibility Inverter Operation Operating GuidelinesPage Battery Operating Time Interference with Electronic EquipmentBuzzing sound in audio systems and radios Troubleshooting Possible cause RemedyProblem AC product will not operate, red Fault light on Replacing the Fuse AC Power Output SpecificationsUSB Power Output DC Power Specifications Physical SpecificationsWarranty and Return WarrantyPage Page Page Disclaimer ProductExclusions Page Return Material Authorization Policy Return Procedure Out of Warranty Service
Top Page Image Contents