Xantrex Technology 975-0205-01-01 manual Out of Warranty Service

Page 36

If you are returning a product to a Xantrex Authorized Service Center (ASC) A Xantrex return material authorization (RMA) number is not required. However, you must contact the ASC prior to returning the product or presenting the unit to verify any return procedures that may apply to that particular facility.

Out of Warranty Service

If the warranty period for your XPower inverter has expired, if the unit was damaged by misuse or incorrect installation, if other conditions of the warranty have not been met, or if no dated proof of purchase is available, your inverter may be serviced or replaced for a flat fee.

To return your XPower inverter for out of warranty service, contact Xantrex Customer Service for a Return Material Authorization (RMA) number and follow the other steps outlined in “Return Procedure” on page 30.

Payment options such as credit card or money order will be explained by the Customer Service Representative. In cases where the minimum flat fee does not apply, as with incomplete units or units with excessive damage, an additional fee will be charged. If applicable, you will be contacted by Customer Service once your unit has been received.

31

Image 36
Contents XPower Pocket Inverter About Xantrex Date and Revision Contents Specifications Introduction Page Important Safety Information Page Page Page Additional Safety Guidelines Safety Features Inverter Features Using the Inverter Using the DC Cable with Cigarette Lighter PlugUsing the DC Cable with Airplane Power Plug Airline Compatibility Inverter Operation Operating GuidelinesPage Battery Operating Time Interference with Electronic EquipmentBuzzing sound in audio systems and radios Troubleshooting Possible cause RemedyProblem AC product will not operate, red Fault light on Replacing the Fuse Specifications AC Power OutputUSB Power Output DC Power Specifications Physical SpecificationsWarranty and Return WarrantyPage Page Page Disclaimer ProductExclusions Page Return Material Authorization Policy Return Procedure Out of Warranty Service