Xantrex Technology HW 1000 manual Return Material Authorization Policy, Return Procedure

Page 75

Warranty and Return

IN TORT, WHETHER OR NOT ARISING OUT OF XANTREX'S NEGLIGENCE, AND ALL LOSSES OR DAMAGES TO ANY PROPERTY OR FOR ANY PERSONAL INJURY OR ECONOMIC LOSS OR DAMAGE CAUSED BY THE CONNECTION OF A PRODUCT TO ANY OTHER DEVICE OR SYSTEM, AND (C) ANY DAMAGE OR INJURY ARISING FROM OR AS A RESULT OF MISUSE OR ABUSE, OR THE INCORRECT INSTALLATION, INTEGRATION OR OPERATION OF THE PRODUCT.

IF YOU ARE A CONSUMER (RATHER THAN A PURCHASER OF THE PRODUCT IN THE COURSE OF A BUSINESS) AND PURCHASED THE PRODUCT IN A MEMBER STATE OF THE EUROPEAN UNION, THIS LIMITED WARRANTY SHALL BE SUBJECT TO YOUR STATUTORY RIGHTS AS A CONSUMER UNDER THE EUROPEAN UNION PRODUCT WARRANTY DIRECTIVE 1999/44/EC AND AS SUCH DIRECTIVE HAS BEEN IMPLEMENTED IN THE EUROPEAN UNION MEMBER STATE WHERE YOU PURCHASED THE PRODUCT. FURTHER, WHILE THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM EU MEMBER STATE TO EU MEMBER STATE OR, IF YOU DID NOT PURCHASE THE PRODUCT IN AN EU MEMBER STATE, IN THE COUNTRY YOU PURCHASED THE PRODUCT WHICH MAY VARY FROM COUNTRY TO COUNTRY AND JURISDICTION TO JURISDICTION.

Return Material Authorization Policy

For those products that are not being repaired in the field and are being returned to Xantrex, before returning a product directly to Xantrex you must obtain a Return Material Authorization (RMA) number and the correct factory "Ship To" address. Products must also be shipped prepaid. Product shipments will be refused and returned at your expense if they are unauthorized, returned without an RMA number clearly marked on the outside of the shipping box, if they are shipped collect, or if they are shipped to the wrong location.

When you contact Xantrex to obtain service, please have your instruction manual ready for reference and be prepared to supply:

•The serial number of your product

•Information about the installation and use of the unit

•Information about the failure and/or reason for the return

•A copy of your dated proof of purchase

Record these details on page WA-5.

Return Procedure

Package the unit safely, preferably using the original box and packing materials. Please ensure that your product is shipped fully insured in the original packaging or equivalent. This warranty will not apply where the product is damaged due to improper packaging.

Include the following:

•The RMA number supplied by Xantrex Technology Inc. clearly marked on the outside of the box.

•A return address where the unit can be shipped. Post office boxes are not acceptable.

•A contact telephone number where you can be reached during work hours.

•A brief description of the problem.

Ship the unit prepaid to the address provided by your Xantrex customer service representative.

975-0467-01-01

WA–3

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Contents Freedom HW Page Freedom HW 1000 Inverter/Charger Contact Information Date and RevisionAudience About This GuidePurpose ScopeRelated Information Conventions UsedReference Important Safety InstructionsSafety Personal Precautions When Working With Batteries DC Connection Precaution Precautions for Using Rechargeable Appliances Page Contents Troubleshooting Specifications Contents Xiv Figures Xvi Tables Xviii Introduction Back-up Quality PowerLow battery voltage alarm and shutdown prevents your ReliableIndependent Power System Page Features Freedom HW Inverter/Charger unit Materials ListFront Panel Default Settings for the Freedom HW SystemDefault Setting Your Setting Feature DescriptionRear Panel Side PanelDisplay Panel Page Configuration To adjust the battery type setting Setting Battery Types on the Main UnitViewing Inverter/Charger Information Adjusting Feature SettingsDef To cycle through the various feature settingsTo change the charger’s charging current setting Cur1Charging Current Guidelines To change the inverter mode settingTo adjust the under voltage shutdown setting To adjust the alarm settingTo return all feature settings to factory default settings Page Operation Freedom Display Panel OperationInverter Mode Settings Operating in Shore Power ModeDisabling the Inverter Function Operating in Inverter ModeChecking Battery Status Checking Output PowerOperating Several Loads at Once Adjusting the Audible Alarm12.8 Status LED During Inverter Mode00.0 Transitioning from Inverter Mode to Shore Power Transitioning from Shore Power to Inverter ModeOperating Condition Voltage Range Comment Power OutputOperating Limits Input VoltageInverter Loads Overload ConditionsHigh Surge Loads Trouble Loads Over-temperature Conditions1Three-stage Charging Process Battery ChargingFUL Batteries Routine MaintenanceHW Inverter/Charger during operation TroubleshootingGeneral Troubleshooting Guidelines General Troubleshooting Guidelines Common Problems Buzz in Audio EquipmentTelevision Reception E01 Condition Mode ActionE08 To reset error codes E10 to E12 Problem Possible Cause Solution Troubleshooting ReferenceTroubleshooting Reference Resistive Loads Inverter ApplicationsHigh Surge When Powering Incandescent and CFL Bulbs Motor LoadsLong Transfer Times Page Specifications Other Electrical Specifications Inverter ModeDC Input AC OutputElectrical Specifications Charge Mode AC InputDC Output Unit Dimensions and Weight Environmental SpecificationsSystem Specifications Physical SpecificationsInverter Overload Operation Regulatory ApprovalsInvert Power Derating vs. Ambient Temperature Table A-1Charging Voltage Charger Output Current vs. AC Input VoltagePage Warranty Warranty and Return InformationProduct DisclaimerReturn Procedure Return Material Authorization PolicyOut of Warranty Service Purchased From Purchase Date Information About Your SystemWA-6 Page Xantrex Technology Inc
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HW 1000 specifications

Xantrex Technology HW 1000 is a well-regarded power inverter designed to meet the needs of recreational vehicle (RV) enthusiasts, marine applications, and off-grid solar systems. With its robust design and advanced technology, the HW 1000 offers an optimal solution for transforming DC power into reliable AC power, making it an essential component for anyone who requires off-grid energy solutions.

One of the main features of the Xantrex HW 1000 is its ability to deliver a continuous output of 1000 watts with a peak surge capability of up to 2000 watts. This means it can handle high inrush currents needed by appliances like refrigerators and air conditioners, providing a reliable power supply, even during demanding operations. The inverter is equipped with a pure sine wave output, which is crucial for sensitive electronics, ensuring that devices operate smoothly without the risk of damage or interference.

The HW 1000 employs advanced technology to detect and eliminate any harmonic distortion, giving users clean and stable power for any application. The inverter features built-in safety mechanisms such as over-voltage, under-voltage, and thermal overload protection, which safeguard both the unit and the devices connected to it. This robust protection ensures longevity and reliable operation, even in challenging conditions.

Portability is another key characteristic of the Xantrex HW 1000. Compact and lightweight, it can be easily transported in an RV, boat, or even a truck bed. The inverter is designed for easy installation, with a user-friendly interface that includes LED indicators for battery status, output voltage, and fault alerts, allowing users to monitor performance easily.

The HW 1000 is versatile and can be used in various applications, making it ideal for both recreational and emergency situations. It can power tools for construction work in remote locations, support essential appliances during power outages, or even charge batteries in solar setups, showcasing its adaptability across different energy needs.

In summary, the Xantrex Technology HW 1000 is a powerful, efficient, and versatile power inverter packed with essential features that ensure reliable performance for a wide range of applications. Its lightweight design, safety features, and pure sine wave output make it a popular choice among outdoor enthusiasts, tradespeople, and anyone looking for a dependable power solution.
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