Xantrex Technology HW 1000 manual Warranty and Return Information

Page 73

Warranty and Return Information

Warranty

What does this warranty cover and how long does it last? This Limited Warranty is provided by Xantrex Technology Inc. ("Xantrex") and covers defects in workmanship and materials in your Freedom HW Inverter/Charger. This Warranty Period lasts for 12 Months from the date of purchase at the point of sale to you, the original end user customer, unless otherwise agreed in writing. You will be required to demonstrate proof of purchase to make warranty claims.

This Limited Warranty is transferable to subsequent owners but only for the unexpired portion of the Warranty Period. Subsequent owners also require original proof of purchase as described in "What proof of purchase is required?"

What will Xantrex do? During the Warranty Period Xantrex will, at its option, repair the product (if economically feasible) or replace the defective product free of charge, provided that you notify Xantrex of the product defect within the Warranty Period, and provided that Xantrex through inspection establishes the existence of such a defect and that it is covered by this Limited Warranty.

Xantrex will, at its option, use new and/or reconditioned parts in performing warranty repair and building replacement products. Xantrex reserves the right to use parts or products of original or improved design in the repair or replacement. If Xantrex repairs or replaces a product, its warranty continues for the remaining portion of the original Warranty Period or 90 days from the date of the return shipment to the customer, whichever is greater. All replaced products and all parts removed from repaired products become the property of Xantrex.

Xantrex covers both parts and labor necessary to repair the product, and return shipment to the customer via a Xantrex-selected non-expedited surface freight within the contiguous United States and Canada. Alaska, Hawaii and outside of the United States and Canada are excluded. Contact Xantrex Customer Service for details on freight policy for return shipments from excluded areas.

How do you get service? If your product requires troubleshooting or warranty service, contact your merchant. If you are unable to contact your merchant, or the merchant is unable to provide service, contact Xantrex directly at:

Telephone:

1 800 670 0707

(toll free North America)

 

1 408 987 6030

(direct)

Fax:

1 800 994 7828

(toll free North America)

 

1 604 422 2756

(direct)

Email:

customerservice@xantrex.com

Website:

www.xantrex.com

Direct returns may be performed according to the Xantrex Return Material Authorization Policy described in your product manual. For some products, Xantrex maintains a network of regional Authorized Service Centers. Call Xantrex or check our website to see if your product can be repaired at one of these facilities.

What proof of purchase is required? In any warranty claim, dated proof of purchase must accompany the product and the product must not have been disassembled or modified without prior written authorization by Xantrex.

975-0467-01-01

WA–1

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Contents Freedom HW Page Freedom HW 1000 Inverter/Charger Contact Information Date and RevisionPurpose About This GuideScope AudienceRelated Information Conventions UsedReference Important Safety InstructionsSafety Personal Precautions When Working With Batteries DC Connection Precaution Precautions for Using Rechargeable Appliances Page Contents Troubleshooting Specifications Contents Xiv Figures Xvi Tables Xviii Introduction Low battery voltage alarm and shutdown prevents your Quality PowerReliable Back-upIndependent Power System Page Features Freedom HW Inverter/Charger unit Materials ListDefault Setting Your Setting Default Settings for the Freedom HW SystemFeature Description Front PanelRear Panel Side PanelDisplay Panel Page Configuration To adjust the battery type setting Setting Battery Types on the Main UnitViewing Inverter/Charger Information Adjusting Feature SettingsTo change the charger’s charging current setting To cycle through the various feature settingsCur Def1Charging Current Guidelines To change the inverter mode settingTo adjust the under voltage shutdown setting To adjust the alarm settingTo return all feature settings to factory default settings Page Operation Freedom Display Panel OperationInverter Mode Settings Operating in Shore Power ModeChecking Battery Status Operating in Inverter ModeChecking Output Power Disabling the Inverter FunctionOperating Several Loads at Once Adjusting the Audible Alarm12.8 Status LED During Inverter Mode00.0 Transitioning from Inverter Mode to Shore Power Transitioning from Shore Power to Inverter ModeOperating Limits Power OutputInput Voltage Operating Condition Voltage Range CommentOverload Conditions Inverter LoadsHigh Surge Loads Trouble Loads Over-temperature Conditions1Three-stage Charging Process Battery ChargingFUL Batteries Routine MaintenanceHW Inverter/Charger during operation TroubleshootingGeneral Troubleshooting Guidelines General Troubleshooting Guidelines Buzz in Audio Equipment Common ProblemsTelevision Reception E01 Condition Mode ActionE08 To reset error codes E10 to E12 Problem Possible Cause Solution Troubleshooting ReferenceTroubleshooting Reference Resistive Loads Inverter ApplicationsMotor Loads High Surge When Powering Incandescent and CFL BulbsLong Transfer Times Page Specifications DC Input Electrical Specifications Inverter ModeAC Output OtherAC Input Electrical Specifications Charge ModeDC Output System Specifications Environmental SpecificationsPhysical Specifications Unit Dimensions and WeightInverter Overload Operation Regulatory ApprovalsInvert Power Derating vs. Ambient Temperature Table A-1Charging Voltage Charger Output Current vs. AC Input VoltagePage Warranty Warranty and Return InformationProduct DisclaimerReturn Procedure Return Material Authorization PolicyOut of Warranty Service Purchased From Purchase Date Information About Your SystemWA-6 Page Xantrex Technology Inc
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HW 1000 specifications

Xantrex Technology HW 1000 is a well-regarded power inverter designed to meet the needs of recreational vehicle (RV) enthusiasts, marine applications, and off-grid solar systems. With its robust design and advanced technology, the HW 1000 offers an optimal solution for transforming DC power into reliable AC power, making it an essential component for anyone who requires off-grid energy solutions.

One of the main features of the Xantrex HW 1000 is its ability to deliver a continuous output of 1000 watts with a peak surge capability of up to 2000 watts. This means it can handle high inrush currents needed by appliances like refrigerators and air conditioners, providing a reliable power supply, even during demanding operations. The inverter is equipped with a pure sine wave output, which is crucial for sensitive electronics, ensuring that devices operate smoothly without the risk of damage or interference.

The HW 1000 employs advanced technology to detect and eliminate any harmonic distortion, giving users clean and stable power for any application. The inverter features built-in safety mechanisms such as over-voltage, under-voltage, and thermal overload protection, which safeguard both the unit and the devices connected to it. This robust protection ensures longevity and reliable operation, even in challenging conditions.

Portability is another key characteristic of the Xantrex HW 1000. Compact and lightweight, it can be easily transported in an RV, boat, or even a truck bed. The inverter is designed for easy installation, with a user-friendly interface that includes LED indicators for battery status, output voltage, and fault alerts, allowing users to monitor performance easily.

The HW 1000 is versatile and can be used in various applications, making it ideal for both recreational and emergency situations. It can power tools for construction work in remote locations, support essential appliances during power outages, or even charge batteries in solar setups, showcasing its adaptability across different energy needs.

In summary, the Xantrex Technology HW 1000 is a powerful, efficient, and versatile power inverter packed with essential features that ensure reliable performance for a wide range of applications. Its lightweight design, safety features, and pure sine wave output make it a popular choice among outdoor enthusiasts, tradespeople, and anyone looking for a dependable power solution.