Troubleshooting
Troubleshooting
Treat problems according to the information given in the table below. If problems still persist, call your dealer for service.
Symptom | Care and Remedy | See | |
Page | |||
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Power switch is on but the | Check that the power plug is securely plugged in. | – | |
indicator is off. | (If the indicator still does not light, turn the power off and on again.) | ||
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| The unit is out of copy paper or thermal transfer film. (The Error | 19 | |
| Indicator flashes “ ” or “ ”.) | ||
| 22 | ||
| Insert copy paper or replace the thermal transfer film. | ||
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| The printer door is open. (The Error Indicator flashes “ ”.) | 19 | |
| Close the printer door firmly until a click is heard. | ||
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Copied copy paper will not come | The paper cover is open. | 20 | |
out. | Close the paper cover firmly until a click is heard. | ||
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| Paper is jammed in the printer. (The Error Indicator flashes “ ”.) | 23 | |
| Open the printer door and remove the jammed paper. | ||
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| The platen roller and |
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| Open the printer door and wipe the platen roller and the pick- | 75 | |
| up roller to clean them. |
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| The markers for interactive (small) are used. | – | |
| Use the markers (big). | ||
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Nothing is printed on the paper or | The writing on the screen is too thin or light. | – | |
copies are faint or blurred. | Make thicker, darker lines or change to a new marker. | ||
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| The printer door is slightly open. | 19 | |
| Close the printer door firmly until a click is heard. | ||
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| The printer head or platen roller is dirty. |
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| Open the printer door and clean any dirt off the printer head | 75 | |
Black streaks or blank (unprinted) | and platen roller. |
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spots appear on the copy (copy | The thermal transfer film is wrinkled because it was set in place |
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paper is dirty). | without removing excess slack. | 18 | |
| Rewind the used portion of the thermal transfer film to remove | ||
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| the excess slack, then reattach it. |
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A black or white horizontal line | The unit is in strong sunlight or strong lighting. |
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appears, or the page prints in | – | ||
Change the direction of the screen or block the light. | |||
black or blank. |
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The screen does not advance | Static electricity was generated when the screen film was wiped. |
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when the Copy, Advance or | – | ||
Turn off the power and slowly move the screen by hand. | |||
Reverse Key is pressed. |
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Contrast/Remaining | The time to replace the thermal transfer film is approaching. (Only |
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about 15 more sheets may be copied.) | 22 | ||
Film Indicator flashes. | |||
Prepare a new replacement film |
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When connecting a USB cable | The necessary file is not found in Windows 98. |
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after installing the driver, the |
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warning message is displayed to | Click the location’s box and select the pass | – | |
require the Panaboard |
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Driver Disk. |
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