Panasonic KX-TVM50 installation manual System Components, Model Description

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System Components

This product consists of the following system components when fully-equipped with all available optional cards.

KX-TVM50

	Model	Description

Main Unit	KX-TVM50	Voice Processing System

Optional Cards	KX-TVM502	2-Port Hybrid Expansion Card

	KX-TVM503	2-Port Digital Expansion Card

	KX-TVM524	Memory Expansion Card

	KX-TVM594	LAN Interface Card

	KX-TVM296	Modem Card

KX-TVM200

	Model	Description

Main Unit	KX-TVM200	Voice Processing System

Optional Cards	KX-TVM204	4-Port Digital Expansion Card

	KX-TVM296	Modem Card

KX-NCV200

	Model	Description

Main Unit	KX-NCV200	ACD Report Server

Optional Cards	KX-TVM204	4-Port Digital Expansion Card

	KX-TVM296	Modem Card

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Installation Manual

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Contents Voice Processing System Version Voice Processing SystemACD Report Server System Components Model DescriptionImportant Safety Instructions For users in Germany For users in Taiwan onlyFor users in Finland, Norway and Sweden Installation Manual Other Information Http//doc.panasonic.deFor Future Reference System Maintenance and Troubleshooting InstallationInstalling KX-TVM/NCV Maintenance Console Voice Processing System OverviewTrademarks Feature ManualAbout the Other Manuals Programming ManualPrecautions for Users in the United Kingdom Installation Manual Table of Contents 120 105KX-TE Series PBX Programming for APT Integration 115 137163 154157 172Section Voice Processing System Overview Basic System Construction Main UnitSystem Connection Diagram Optional Cards-KX-TVM50 Initial Configuration and Expansion CapabilitiesOptions Optional Cards-KX-TVM200/KX-NCV200Installer Equipment and Software Requirements No. of Trunks Recommendations for System ConfigurationNo. of Ports No. of Optional Port Using AA Service Cards KX-TVM200/KX-NCV200PBX KX-TVM200/KX-NCV200 Compatible PBXs PBX Model Integration TypeVoice Mail Integration OverviewSlot Connection Examples-KX-TVM50DPT Integration Slot Assigned as VM DPT portsAPT Integration Slot Assigned as VM1 APT portsInband/No Integration Connection Example KX-TVM204 × 6, DPT Integration Mode Connection Examples-KX-TVM200/KX-NCV200Specifications HardwareSoftware EnvironmentSpecifications Section Installation Wiring Precautions Before InstallationInstallation Precautions Hard Disk Drive Usage Environment Allowable Relative Humidity vs. TemperatureEnvironmental Requirements KX-TVM200/KX-NCV200 only Operating AreaNecessary Tools not supplied Unpacking Names and Locations Outside/Inside ViewKX-TVM200/KX-NCV200 System Components KX-NCV200 only LAN Port Optional for KX-TVM50 Power SwitchFactory Installed Flash Memory Card KX-TVM50 only USB PortInstallation Manual Opening/Closing the Covers Opening the CoversRemoving/Attaching the Front Cover Removing the Front CoverClosing the Covers Attaching the Front CoverOpening/Closing the Covers Removing the Dummy Cover Plates Installing Optional Cards-KX-TVM50 Included Items Installation1 2-Port Hybrid Expansion Card KX-TVM502 No. of Ports No. of Useable JacksInstalling Optional Cards-KX-TVM50 2 2-Port Digital Expansion Card KX-TVM503 Installing Optional Cards-KX-TVM50 Memory Expansion Card KX-TVM524 LAN Interface Card KX-TVM594 Insert and tighten the screw as shown Screw Modem Card KX-TVM296 Installing Optional Cards-KX-TVM50 Installing Optional Cards-KX-TVM200/KX- NCV200 1 4-Port Digital Expansion Card KX-TVM204 Installing Optional Cards-KX-TVM200/KX-NCV200 Installing Cards in Slot 5 or Slot Modem Card KX-TVM296 Connecting to the PBX PBX ConnectionsModular Plug Connection PC Connection USB ConnectionLAN Connection Modem ConnectionPC Connection Frame Earth Connection Connecting the AC Adaptor Connecting the AC Adaptor Securing the Cables Securing the Cables Initialising the VPS During Installation Mounting on a Wooden Wall Wall MountingWall Mounting the VPS Wall Mounting Mounting on a Concrete or Mortar Wall Wall Mounting Wall Mounting the AC Adaptor Mounting on Wooden WallMounting on Concrete or Mortar Wall Mount the AC adaptor as shown Install a screw here 83 mm Wall Mounting Template for AC AdaptorInstall a screw here 110 mm Wall Mounting Section Installing KX-TVM/NCV Maintenance Console Overview System Requirements KX-TVM/NCV Maintenance Console InstallationPassword Security Required Operating SystemClick Finish Installing KX-TVM/NCV Maintenance ConsoleUpdating other Panasonic Drivers Windows 98SEWindows XP Windows MeWindows Click Continue AnywayStarting KX-TVM/NCV Maintenance Console Starting KX-TVM/NCV Maintenance Console Starting KX-TVM/NCV Maintenance Console Section APT/DPT Integration with a Panasonic KX-T Series PBX 3 APT/DPT Integration Features What is APT/DPT Integration?When to Use APT/DPT Integration Guidelines for APT/DPT IntegrationTrunk Service Service ModePBX Control Mode Caller NameTwo-way Transfer Setting*3Two-way Recording Caller ID CallbackGo to the Groups-VM DPT Group-Unit Setting screen KX-TDA Series PBX Programming for DPT IntegrationGo to Example Settings Set the ports Connection to INSExample Settings Example Settings Click Apply to save the changed data Click Apply to save the changed data Click Apply to save the changed data Example Settings Click Apply to save the changed data KX-TDA Series PBX Programming for DPT Integration Live Call Screening LCS Programming KX-TDA Series Feature Programming for DPT IntegrationLive Call Screening Password Assignment Hang up or press the SP-PHONE buttonPress the Enter button Live Call Screening Password CancellingLive Call Screening Recording Mode Assignment Press the Store buttonLive Call Screening Private/Hands-Free Mode Assignment Go to Extension-Wired Extension-Extension Settings screen Live Call Screening Assignment via PC ProgrammingLive Call Screening Button Assignment Press Two-way Recording TWR Button AssignmentTwo-way Transfer TWT Button Assignment One-Touch Two-way Transfer One-Touch TWT Button Assignment Press #Button Assignment via PC Programming Go to Extension-Wired Extension-Flexible Key screenVoice Mail Transfer VTR Button Assignment Live Call Screening Activation Select Extension Number / Name for which you want to programOne-Touch Two-way Transfer One-Touch TWT into Mailbox Two-way Recording TWR into MailboxTwo-way Transfer TWT into Mailbox Voice Mail Transfer VTR ProgrammingKX-TE Series PBX Programming for APT Integration KX-TE Series PBX Programming for APT Integration Example trunk feature settings KX-TE Series PBX Programming for APT Integration KX-TE Series PBX Programming for APT Integration Software Verification KX-TD Series PBX Programming for DPT IntegrationKX-TD Series PBX Programming via the Managers Extension EnterEnter 117 or Enter 118 orKX-TD Series PBX Programming for DPT Integration Version 4.03A5 0008301332 MUK Choose Voice Mail Integration from the System Menu Set Status to INS KX-TD500 PBX Programming for DPT IntegrationGo to the 1-1 Slot Assignment screen KX-TD500 PBX Programming for DPT Integration Go to the 1-3 Extension Port Assignment screen Go to the 1-4 VPS DPT Port Assignment screen Assign Extension Group No. for the port KX-TD500 PBX Programming for DPT Integration KX-TA Series PBX Programming for APT Integration Port Recommended trunk feature settingsExtension Group Press the Store button Press END HoldKX-TA Series PBX Programming for APT Integration Completing the PBX-VPS Connection Important information for KX-TE and KX-TA users PBX Screen output The 3-digit password you entered is displayed Enter the jack number. Screen output # Stop Rec KX-TD500 Go to 4-2 Extension Line screen Click ApplyKX-TE Series Installation Manual Installation Manual Live Call Screening Cancel Button Assignment Two-way Recording Button Assignment Press StoreTwo-way Transfer Button Assignment Voice Mail Transfer Button AssignmentDial the Voice Mail extension number. Screen output VTR Installation Manual Click OK or Apply KX-TE Series Two-way Transfer into Mailbox Live Call Screening Password ControlTwo-way Recording into Mailbox Restriction on TWR/TWT Activation KX-TD500 Only Section Guidelines for Inband Integration What is Inband Integration?When to Use Inband Integration PBX Requirements for Inband IntegrationScreened Transfer from an SLT Dtmf SignallingMessage Waiting Notification on an SLT Follow-on ID or Called Party ID Global Parameters PBX Settings for Inband IntegrationGeneral Guidelines and Definitions PBX Interface Parameters PBX EnvironmentReconnect Sequence on Busy Digit Translation Table Parameters Inband SignallingCode Call State Sent to the Voice Mail Port When Default Transfer to Outside Parameters Outside Transfer SequenceOther Sequences for Voice Mail IntegrationT1232/TE TD612 T308 TD816 PBX TypeGo to the Groups-VMDTMF Group-Group Setting screen KX-TDA Series PBX Programming for Inband IntegrationGo to Example Settings Installation Manual 165 Click Apply to save the changed data Click Apply to save the changed data KX-TDA Series PBX Programming for Inband Integration Example Settings Click Apply to save the changed data KX-TDA Series PBX Programming for Inband Integration KX-TE Series PBX Programming for Inband Integration KX-TE Series PBX Programming for Inband Integration Example trunk feature settings Installation Manual 175 KX-TE Series PBX Programming for Inband Integration KX-TD Series PBX Programming for Inband Integration Main Menu Choose Miscellaneous from the System MenuKX-TD500 PBX Programming for Inband Integration Set Card Status to INSSet Port Status to INS Assignment of the extension line to be connected to the VPS Go to Example Settings Example Settings KX-TD500 PBX Programming for Inband Integration Click Apply to save the changed data Example Settings KX-TD500 PBX Programming for Inband Integration Click Apply to save the changed data KX-TA Series PBX Programming for Inband Integration Extension Mailbox for ExtensionSection Customising the System Before Programming Quick SetupStarting Up Starting Quick Setup Using Quick Setup System Security settingsPBX Environment settings If Auto Configuration is started Create mailboxesExtension Numbers Mailbox settings Port/Trunk settings Date and Time setting Finalising Quick Setup If Auto Configuration is skipped Port/Trunk settings Date and Time setting Finalising Quick Setup Automated Attendant Service Port/Trunk SettingsVoice Mail Service Interview Service Custom ServicesPort/Trunk Settings Programming Custom Services Example of a Menu & Transfer Custom ServiceOperator Service Confirming Custom Service ProgrammingThen click Edit Default Mailbox… Setting Mailboxes and GroupsCreating the Default Mailbox Template Setting Mailboxes and Groups Editing a Mailbox Subscribers Password Reset Deleting a MailboxTo set the new password To delete the current passwordExtension Groups Subscriber TutorialMailbox Groups Recording Prompts Training the Subscriber Section System Maintenance and Troubleshooting Initialising the VPS with KX-TVM/NCV Maintenance Console Initialising the VPSInitialising the VPS with the Mode Switch Click OKInitialising the VPS Click Utility System Back up Make Backup Backing Up the SystemBacking Up the System Resetting the VPS OperationPress the Reset button only Utility Reports Troubleshooting VPSLine disconnection occurs Unable to access to Troubleshooting Glossary Autoplay New Message Company Greeting Dtmf Follow-On ID LCD Mailbox Number Non-Subscriber Playback Volume/Speed Control Rewind System Administrator VPS Installation Manual Installation Manual Index Numerics 151 Wall Mounting Template For KX-TVM50 Wall Mounting Template for KX-TVM200/KX-NCV200 Copyright PSQX4101ZA KK0806TM0

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