Roland HP305, HP302 important safety instructions Troubleshooting, No sound, Symptom Cause/Action

Page 72

Troubleshooting

If you think there’s a problem, read this first.

Symptom

Cause/Action

Page

 

 

 

Power does not turn on

Is the power cord connected correctly?

p. 18

 

 

 

 

Is the pedal connected correctly?

p. 18

 

Plug the cable firmly into the pedal connector.

 

 

 

 

 

 

If you disconnect the pedal cord from the HP305/HP302 while the power is on, the pedal effect may remain

 

 

“stuck” in the On condition.

 

You must power-off the HP305/HP302 before connecting or disconnecting the pedal cord.

 

 

 

 

 

Could you have changed how the pedal effect is applied?

 

Pedal does not work, or is “stuck”

If the right pedal part is set to Right, the pedal will apply only to the right tone; if it is set to Left, the pedal will

p. 59

apply only to the left tone.

 

 

 

 

 

 

 

Could Twin Piano be turned on?

 

 

If Twin Piano is on, the right pedal will affect only the right-hand keyboard zone and the left pedal will affect only

p. 32

 

the left-hand keyboard zone.

 

 

 

 

 

Could you have changed the function of the pedal?

 

 

If you’ve switched the function of the soft pedal or sostenuto pedal, these pedals will not operate as the soft

p. 59

 

pedal or sostenuto pedal.

 

 

 

 

 

Are you using (optional) Roland USB memory?

 

Reliable performance cannot be guaranteed if you use non-Roland USB memory products.

Unable to read from/write to USB memory

 

 

 

 

 

 

 

If you are unable to read or write USB memory successfully, change the External Memory setting.

p. 63

 

 

 

“Buzz” is heard from external devices

Are the external devices connected to more than one AC power outlet?

If you connect external devices, be sure to connect them to the same AC outlet.

 

 

 

 

 

Device connected to the Input jacks have

Could you be using a connection cable that contains a resistor?

insufficient volume

Use a connection cable that does not contain a resistor.

 

 

 

 

No sound

 

 

 

 

 

 

Could the HP305/HP302’s volume or the volume of the connected equipment be turned down?

p. 21

 

 

 

 

Could headphones be connected?

 

 

Could there be a plug inserted in a headphone jack?

p. 23

 

The speakers will not produce sound if headphones or plug are connected to the headphone jacks.

 

 

 

 

No sound

Has Local Control been set to “OFF”?

p. 71

 

 

When Local Control is set to Off, no sound is produced by playing the keyboard. Set Local Control to On.

 

 

 

 

 

 

Could Twin Piano mode be set to “2(Individual)”?

 

 

If you connect headphones when Twin Piano is “on” and the mode setting is “2 (Individual),” you might not hear

p. 33

 

any sound, depending on how the headphones are connected.

 

 

 

 

 

Has Local Control been set to “OFF”?

p. 71

 

When Local Control is set to Off, no sound is produced by playing the song. Set Local Control to On.

No sound when you play back a song

 

 

 

 

 

 

 

Could the song volume be set to “0”?

p. 41

 

 

 

No sound from the leftmost notes of the

Is V-LINK switched on?

 

When V-LINK is on, the lowest twelve notes of the keyboard are used to control the image, and will not produce

p. 73

keyboard

sound.

 

 

 

 

 

 

Are all devices powered on?

No sound (when a MIDI device is connected)

Are the MIDI cables connected correctly?

p. 69

Do the MIDI channels of the HP305/HP302 and the connected device match?

p. 70

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Image 72
Contents Important Safety Instructions Lessons at home UseNow I can play it Contents Appendices Using the Unit Safely Using the Unit Safely Using the Unit Safely Power Supply PlacementMaintenance Maintenance Polished-finish pianosAdditional Precautions Handling Using USB memoryRepairs and Data Handling the Floppy Disk DriveImportant Notes Names of Things and What They Do HP305 Power switch Pedal connectorMidi Out/In connectors USB connectorNames of Things and What They Do HP302 + buttonGround terminal DC In jack DC InletBefore You Play Getting Ready to PlaySetting up the Music Rest HP305 Using the music holdersRaising the music rest Folding down the music restSetting up the Music Rest HP302 Opening/Closing the LidTurning the Power On/Off Adjusting the Sound’s VolumeTurning the Power On Turning the Power OffUsing the Pedals About the AdjusterDamper Pedal right pedal Sostenuto Pedal center pedal Soft Pedal left pedalUsing the Headphones Connecting the HeadphonesPlug the headphones into the Phone jack Using the Headphone Hook Attaching the Headphone HookPerforming Performing with Various SoundsAbout the tones you can select Press the Piano buttonPerforming with the Metronome Changing the Metronome’s TempoCorrespondence between beat and tempo display Press the Metronome buttonChanging the Metronome’s Time Signature Press the Display buttonIndicate Beat Adjusting the Metronome’s Volume Metronome volume rangeAdding a Count-in to Synchronize Your Performance Count-in Press the buttonAdjusting the Depth of the Reverb Effect Adding Reverberation to the Sound ReverbWhat are Effects? Press the Reverb buttonAdjusting the Keyboard Sensitivity Key Touch Press the Key Touch button to return to selection of tonesIndicate Description Tone name Corresponding button How to select tones Performing with Two Layered Tones Dual PlayAbout the tones Hold down the Piano button and press the Strings buttonDividing the Keyboard for Two-person Performance Twin Piano Press the Twin Piano buttonDamper pedal Hold down the Twin Piano button and press the or + button Value DescriptionFor the HP305 For the HP302Split Point Power-up default F Right-hand ToneChanging the Tones of the Left and Right Zones Changing the right-hand toneChanging the left-hand tone Press a tone buttonChanging the Keyboard’s Split Point How the Split Point is shownDisplay Transposing the Keyboard Transpose Transposition rangeIt will sound Disabling the Buttons Panel Lock Hold down the Right button for a whileListening to Songs Playing Back SongsFast-forward and rewind Operation ButtonPlaying Parts Individually Performance parts and tracksMuting Practicing the right-hand part by itselfAdjusting the Volume of the Song Playback Song volume rangePlaying All Songs Consecutively All Songs Play Hold down the Display button and press the buttonChanging the Song’s Tempo Changing the Pitch of the Song Playback TransposeRecording Your Performance Recording Your Keyboard PerformanceGetting ready to record Starting/stopping recordingListening to the recorded performance If the following indication appearsErasing Your Recorded Performance Saving Your Recorded Performance Getting ready to saveSelecting the save destination for the song Press the or + button to select the save destinationPress the Twin Piano button or the Key Touch button Deleting a Saved Song Getting ready to deleteChoosing the song to delete Deleting the songAdvanced Recording Methods Recording Each Hand SeparatelyRecorded performances and the track buttons Track button Recorded performanceRecording and stopping Additional recordingTo stop recording, press the button When you re-record Recording a Performance You Play Along with a Song Getting ready to performTrack button Performance part Recording and stopping Various Settings Basic Operation in Function ModeEntering Function mode Selecting the setting that you want to editEditing a setting Press the or + button to edit the settingButton Function Brilliance Reverb Button FunctionSounds Settings Performing SettingsAdjusting the Sound’s Brilliance Brilliance Changing the Pitch of the Tone in Octave Steps Octave ShiftTuning Settings Piano Sound Settings Pedal SettingsChanging How the Pedals Work Center/Left Pedal Function Function DescriptionOther Settings Using the Sound of a Specific Part as a Guide Mute VolumePlaying Back at a Fixed Tempo Tempo Mute Storing Your Settings Memory Backup Restoring the Factory Settings Factory ResetConnecting to Other Devices Connecting a MediaInstalling the CD Drive Installing the Floppy Disk DriveChanging the External Memory Setting External Memory Mode If you change this setting, turn on the power once againInitializing the Memory Enter Function mode, choose FMtPlaying Back Songs on External Media Selecting a songButton operations Order in which memories are selectedAdjusting the Volume of an Audio File or Music CD Minimizing the Sounds in the Center Center CancelChanging the Tempo of an Audio File or Music CD Changing the Playback Pitch of a Song Playback TransposeSaving Your Recorded Performance on External Memory Deleting a Song from External MemorySaving the Song Selecting the song to deleteConnecting to Audio Equipment Turning Off the PowerHP305 HP302 Connecting Speakers to the HP305/HP302 and Outputting Sounds Turn off the connected speakers Turn off the HP305/HP302Connecting to Midi Devices Connecting a Midi Sequencer to the HP305/HP302What’s MIDI? Making the Connection Midi Transmit Channel Settings Midi Transmit Channel Local OnLocal Off Connecting a Computer Changing the USB Driver Settings USB DriverRoland website Using the V-LINK Function Use the or + button to edit the settingSpecifying the V-LINK Transmit Channel Hold down the Reverb button and press Transpose buttonTroubleshooting Symptom Cause/ActionNo sound Troubleshooting Song does not play correctlyCan’t record / play back Functions that cannot be used with audio file playbackError Messages Indication MeaningTone List PianoStrings OthersTone List Tone List Internal Song List Song Name ComposerParameters Stored in Memory Backup ItemsMusic Files That the HP305/HP302 Can Use HP305/HP302 Allows You To Use the Following Music FilesMidi Implementation Chart TransmittedRemarks RecognizedMain Specifications HP305/HP302 Digital Piano KeyboardSound Generator Conforms to GM2/GS/XGlite RecorderInternal Memory Index CD/Audio Type 57, 60Link Transmit Channel 57, 73 Memo Memo Memo Declaration of Conformity For EU Countries Information