Telex FMR-500 Factory Service/Warranty Limited, Factory Service North America

Section 8 - Factory Service/Warranty (Limited)

FACTORY SERVICE (North America)

If factory service is required, ship the unit prepaid in its original carton to:

TELEX COMMUNICATIONS, INC.

Audio Service

8601 East Cornhusker Highway, Lincoln, Nebraska 68507-9702 U.S.A. Phone: (402) 467-5321 or 800-553-5992 Fax: 402-467-3279

Enclose a note describing the problem along with any other pertinent information and how to con- tact you.

Warranty (Limited)

Telex products are guaranteed against malfunction due to defects in materials or workmanship for a specific period, as noted in the individual product-line statements(s) below, or in the individual product data sheet or owner's manual, beginning with the date of original purchase. If such malfunc- tion occurs during the specified period, the product will be repaired or replaced (at our option) with- out charge. The product will be returned to the customer prepaid via UPS Ground.

Exclusions and Limitations: The Limited Warranty does not apply to: (a) exterior finish or appear- ance; (b) certain specific described in the individual product-line statement(s) below, or in the indi- vidual product data sheet or owner's manual; (c) malfunction resulting from use or operation of the product other than as specified in the product data sheet or owner's manual; (d) malfunction result- ing from misuse or abuse of the product; or (e) malfunction occurring at any time after repairs have been made to the product by anyone other than Telex or any of its authorized service representatives.

Obtaining Warranty Service: To obtain warranty service, the customer must deliver the product, prepaid, to Telex or any of its authorized service representatives together with proof of purchase of the product in the form of a bill of sale or receipted invoice. A list of authorized service representa- tives is available from Telex.

Incidental and Consequential Damages Excluded: Product repair or replacement and return to the customer are the only remedies provided to the customer. Telex shall not be liable for any incidental or consequential damages including, without limitation, injury to persons or property or loss of use.

Incidental and Consequential Damages Excluded: Product repair or replacement and return to the customer are the only remedies provided to the customer. Telex shall not be liable for any incidental or consequential damages including, without limitation, injury to persons or property or loss of use.

Other Rights (United States Only): This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.

Telex Wireless systems are guaranteed against malfunction due to defects in materials or workman- ship for a period of three (3) years from the date of original purchase. The Limited Warranty does not extend to cables or cable connectors. Additional details are included in the Uniform Limited Warranty Statement. Technical Assistance; 800-392-2497 (U.S. and Canada only)

TELEX COMMUNICATIONS, INC. 12000 Portland Ave. South, Burnsville, MN 55337

PN 803666 Rev B Sept 2003 Made in U.S.A.