Chauvet CUBIX user manual General Troubleshooting, Symptom Possible Cause Possible Action

General Troubleshooting

Symptom		Possible Cause		Possible Action
	∙	Excessive load on the circuit	∙ Make sure that the total load
Circuit breaker				does not exceed 80% of the
				breaker or fuse nominal current
or fuse keeps
blowing	∙	Short circuit along the power	∙	Check the power lines and
		lines		power cords
	∙ No energy on power outlet		∙	Check power outlet
			∙ Change to another outlet
Product does not	∙	Loose or damaged power cord	∙	Check the power cord
power up	∙	Blown fuse	∙	Replace blown fuse with a good
				one of the same type and rating
	∙	Internal problem	∙ Send product for repair
	∙	Wrong starting address on the	∙	Set the correct starting address
		fixture		on the fixture
			∙ Use the right fader(s) on the
				controller
Fixture does not
	∙	Wrong polarity setting on the	∙ Change the signal polarity on
respond to DMX		DMX controller		the controller
	∙ Loose or damaged DMX cable		∙	Check the DMX cable before
				the faulty unit
	∙	Internal problem	∙ Send product for repair
	∙	Signal cables are not DMX	∙	Replace non DMX cables with
		compatible		true DMX cables
	∙	Interference with AC or radio	∙	Keep DMX cables away from
		signals		AC wires or radio equipment
Intermittent DMX	∙	DMX cable too long	∙	Install an optically coupled DMX
				amplifier right before the fixture
Problems
				with intermittent problems
	∙	Too many fixtures connected	∙	Install an optically coupled DMX
				amplifier after unit #32
	∙	Terminator not connected	∙	Install a terminator, as indicated
				in the “DMX Primer” section.

If you still experience problems after trying the above solutions, contact CHAUVET® Technical Support.

Cubix™ User Manual (Rev. 01a) Page 13 of 18