Limited Warranty

The “Louisiana Grill” wood pellet barbecue line, manufactured by Dansons Group Inc. (DGI), carries a five (5) year limited warranty for from the date of sale to the original owner only, against defects and workmanship on all steel parts, (excluding the burn grate), and three (3) years on electrical component parts only. There is no specific warranty on the paint, burn grate, grill cover and all gaskets or against damage caused from corrosion.

Conditions of Limited Warranty

1.During the term of the limited warranty, DGI’s obligation shall be limited to furnishing a replacement for covered, failed components, F.O.B. point of shipment. As long as it is within the warranty period, DGI will not charge for repair or replacement for parts returned, freight prepaid, if the part(s) are found by DGI to be defective upon examination. DGI shall not be liable for transportation charges, labor costs, or export duties. Except as provided in this CONDITIONS OF WARRANTY paragraph, repair or replacement of parts in the manner and for the period of time stipulated hereunder shall constitute the fulfillment of all direct and derivate liabilities and obligations from DGI to you.

2.The warranty coverage begins on the original date of purchase and proof of date of purchase is required to validate the warranty.

3.Repair or replacement of the “Louisiana Grill” part does not extend the limited warranty beyond the five (5) years or three (3) years from date of purchase.

4.The pouring of liquids on your grill flame will void this warranty.

5.DGI takes every precaution to utilize materials that retard rust by using high-temperature paint where advisable. Even with these safeguards, the protective coatings can be compromised by various substances and conditions beyond DGI’s control. High temperatures, excessive humidity, chlorine, industrial fumes, fertilizers, lawn pesticides and salt are some of the substances that can affect paint and metal coatings. For these reasons, the limited warranties DO NOT COVER RUST OR ALUMINUM OXIDATION, unless there is loss of structural integrity on the grill component. Should any of the above occur, kindly refer to you Instruction Manual’s maintenance section for paint finish protection. DGI recommends that you purchase a DGI full-length protective cover, and cover your grill when not in use.

6.The warranties are based on normal domestic use and service of the grill and neither limited warranty coverage apply for a grill, which is used in commercial applications.

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