Char-Broil 473721007 Using ignitor Push-button sticks at bottom Replace ignitor, Replace knob

Troubleshooting (continued)

Problem	Possible Cause	Prevention/Solution
Burner(s) will not light	PIEZO PUSH-BUTTON AND ROTARY:
using ignitor.	• Push-button sticks at bottom.	• Replace ignitor.
	• Rotary knob rotates without clicking.	• Replace knob.
	• Sparking between ignitor and electrode.	• Inspect wire insulation and proper connection. Replace wires if
		insulation is broken.
Burner(s) will not	• See “GAS ISSUES:” on previous page.
match light.	• Match will not reach.	• Use long-stem match (fireplace match).
	• Improper method of match-lighting.	• See “Match-Lighting” section of Use and Care.
Low flame, drop in gas	• Out of gas.	• Check for gas in LP cylinder.
flow.	• Excess flow valve tripped.	• Turn off control and tank knobs, wait 30 seconds, turn tank knob on
		slowly, light grill. If flames are still low, turn off control and tank
		knobs and disconnect regulator. Reconnect regulator, turn tank knob
		on slowly, light grill.
	• Vapor lock at coupling nut/LP cylinder	• Turn off control and tank knobs and disconnect regulator. Reconnect
	connection.	regulator, turn on tank knob slowly, light grill.
Flames blow out.	• High or gusting winds.	• Turn front of grill to face wind or increase flame height.
	• Low on LP gas.	• Refill LP cylinder.
	• Excess flow valve tripped.	• Refer to “Sudden drop in gas flow” above.
Flare-up.	• Grease buildup.	• Clean burners and inside of grill/firebox.
	• Excessive fat in meat.	• Trim fat from meat before grilling.
	• Excessive cooking temperature.	• Adjust (lower) temperature accordingly.
Persistent grease fire.	• Grease trapped by food buildup around	• Turn knobs to OFF. Turn gas off at LP cylinder. Leave lid in position
	burner system.	and let fire burn out. After grill cools, remove and clean all parts.
Flashback...	• Burner and/or burner tubes are blocked.	• Turn knobs to OFF. Clean burner and/or burner tubes. See burner
(fire in burner tube(s)).		cleaning section of Use and Care.
Unable to fill LP	• Some dealers have older fill nozzles	• The worn nozzles don’t have enough “bite” to engage the valve. Try
cylinder.	with worn threads.	a second LP dealer.

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