EMERGENCIES: If a gas leak cannot be stopped, or a fire occurs due to gas leakage, call the fire department.
Emergencies | Possible Cause | Prevention/Solution |
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Gas leaking from | • Damaged hose. | • Turn off gas at LP cylinder or at source on natural gas systems. If |
cracked/cut/burned |
| anything but burned, replace valve/hose/regulator. If burned, |
hose. |
| discontinue use of product until a plumber has investigated cause |
|
| and corrections are made. |
Gas leaking from LP | • Mechanical failure due to rusting or | • Replace LP cylinder. |
cylinder. | mishandling. |
|
Gas leaking from LP | • Failure of cylinder valve from | • Turn off LP cylinder valve. Return LP cylinder to gas supplier. |
cylinder valve. | mishandling or mechanical failure. |
|
Gas leaking between | • Improper installation, connection not | • Turn off LP cylinder valve. Remove regulator from cylinder and |
LP cylinder and | tight, failure of rubber seal. | visually inspect rubber seal for damage. See LP Cylinder Leak Test |
regulator connection. |
| and Connecting Regulator to the LP Cylinder. |
Fire coming through | • Fire in burner tube section of burner due | • Turn off control knobs and LP cylinder valve. Leave lid open to |
control panel. | to blockage. | allow flames to die down. After fire is out and grill is cold, remove |
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| burner and inspect for spider nests or rust. See Natural Hazard |
|
| and Cleaning the Burner Assembly pages. |
Grease fire or | • Too much grease buildup in burner area. | • Turn off control knobs and LP cylinder valve. Leave lid open to |
continuous excessive |
| allow flames to die down. After cooling, clean food particles and |
flames above cooking |
| excess grease from inside firebox area, grease tray, and other |
surface. |
| surfaces. |
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Troubleshooting
Problem
Burner(s) will not light using ignitor.
(See Electronic Ignition Troubleshooting also)
Continued on next page.
Possible Cause
GAS ISSUES:
•Trying to light wrong burner.
•Burner not engaged with control valve.
•Obstruction in burner.
•No gas flow.
•Vapor lock at coupling nut to LP cylinder.
•Coupling nut and LP cylinder valve not fully connected.
ELECTRICAL ISSUES:
•Electrode cracked or broken; “sparks at crack.”
•Electrode tip not in proper position.
•Wire and/or electrode covered with cooking residue.
•Wires are loose or disconnected.
•Wires are shorting (sparking) between ignitor and electrode.
Prevention/Solution
•See instructions on control panel and in Use and Care section.
•Make sure valves are positioned inside of burner tubes.
•Ensure burner tubes are not obstructed with spider webs or other matter. See cleaning section of Use and Care.
•Make sure LP cylinder is not empty. If LP cylinder is not empty, refer to “Sudden drop in gas flow.”
•For a grill equipped with the
•Turn off knobs and disconnect coupling nut from LP cylinder. Reconnect and retry.
•Turn the coupling nut approximately
•Replace electrode(s).
Main Burners:
•Tip of electrode should be pointing toward gas port opening on burner. The distance should be 1/8” to 1/4”. Adjust if necessary.
Sideburner:
•Tip of electrode should be pointing toward gas port opening on burner. the distance should be 1/8” to 3/16”. Adjust if necessary.
•Clean wire and/or electrode with rubbing alcohol and clean swab.
•Reconnect wires or replace electrode/wire assembly.
•Replace ignitor wire/electrode assembly.
• Dead battery.
• Replace with a new alkaline battery.
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