Troubleshooting

Problem	Possible Causes	Solution
Low heat / Low flame	For propane - improper lighting	Ensure lighting procedure is followed carefully. All gas
when valve turned to	procedure.	grill valves must be in the off position when the tank
high.		valve is turned on. Turn tank on slowly to allow pressure
		to equalize. See lighting instructions.
	For natural gas - undersized	Pipe must be sized according to installation code.
	supply line.
	For both gases - improper	Preheat grill with both main burners on high for 10 to 15
	preheating.	minutes.

Excessive flare-ups/	Sear plates installed incorrectly.	Ensure sear plates are installed with the holes towards
uneven heat.		the front and the slots on the bottom. See assembly
		instructions.
	Improper preheating.	Preheat grill with both main burners on high for 10 to 15
		minutes.
	Excessive grease and ash build	Clean sear plates and drip pan regularly. Do not line pan
	on sear plates and in drip pan.	with aluminum foil. Refer to cleaning instructions.

Burners burn with yellow	Possible spider web or other	Thoroughly clean burner by removing. See general
flame, accompanied by	debris, or improper air shutter	maintenance instructions. Open air shutter slightly
the smell of gas.	adjustment.	according to combustion air adjustment instructions.
		(This must be done by a qualified gas installer.)

Flames lift away from	Improper air shutter adjustment.	Close air shutter slightly according to combustion air
burner, accompanied		adjustment instructions. (This must be done by a
by the smell of gas, and		qualified gas installer.)
possibly difficulties in
lighting.

Burner will not light with	Dead battery / or installed	Replace with heavy duty battery.
the igniter, but will light	incorrectly.
with a match.	Loose electrode wire or switch	Check that electrode wire is firmly pushed onto the
	Loose electrode wire or switch	Check that electrode wire is firmly pushed onto the
	terminal wires.	terminal on the back of the igniter. Check that the
		lead wires from the module to the ignition switch (if
		equipped) are firmly pushed onto their respective
		terminals.
	Wrong replacement igniter.	One spark systems must use a one spark igniter.
	Improper gap at electrode tip.	Ensure that the collector box is tight and the gap
		between the electrode end and the collector box is
		between 1/8” - 3/16” (3mm-5mm). The gap can be
		adjusted by bending the box in or out.
	Lifting flames on burner.	Close air shutter slightly - see previous problem.

Humming regulator.	Normal occurrence on hot days.	This is not a defect. It is caused by internal vibrations in
		the regulator and does not affect the performance or
		safety of the gas grill. Humming regulators will not be
		replaced.

Burners will not cross	Plugged ports along back of	Clean burner ports. See burner maintenance
light each other.	burner.	instructions.

“Paint” appears to be	Grease build-up on inside	This is not a defect. The finish on the lid and hood is
peeling inside lid or hood.	surfaces.	porcelain, and will not peel. The peeling is caused by
		hardened grease, which dries into paint-like shards, that
		flake off. Regular cleaning will prevent this. See cleaning
		instructions.

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BIPRO 450 specifications

The Napoleon Grills BIPRO 450 is a standout choice for grilling enthusiasts who seek the perfect blend of style, functionality, and performance. Boasting a range of innovative technologies, this grill is designed for both novice and experienced chefs, bringing restaurant-quality grilling right to your backyard.

One of the most prominent features of the BIPRO 450 is its generous cooking area, offering an impressive 450 square inches of primary cooking space. This ample area allows you to prepare multiple dishes simultaneously, making it an exceptional option for family gatherings or outdoor parties. Moreover, the grill comes with a durable stainless steel cooking grid that not only promotes even heat distribution but is also easy to clean, ensuring hassle-free maintenance.

The Napoleon BIPRO 450 includes advanced infrared technology, which is integrated into its rear burner. This allows for high-temperature cooking and the ability to achieve perfectly seared meats. The infrared heat penetrates quickly, locking in the juices of your food and delivering outstanding flavor. Additionally, the grill is equipped with a built-in smoker box, allowing you to infuse your dishes with rich, smoky flavors, elevating your grilling experience to new heights.

Another standout aspect of the BIPRO 450 is its design. The grill features a sleek, built-in construction that can easily fit into an outdoor kitchen setup. Its elegant stainless steel finish not only offers a modern aesthetic but also ensures durability against the elements. The integrated LED controls offer stylish illumination, enabling easy monitoring of your grilling even at night.

The BIPRO 450 also excels in versatility, as it includes multiple burners with the capability to create various temperature zones. This feature allows you to cook different foods at the same time, catering to diverse tastes and preferences. Furthermore, the grill's ignition system is both reliable and easy to use, ensuring quick starts whenever you're ready to grill.

Safety is also a top priority, and the Napoleon BIPRO 450 includes heat-resistant handles and a well-insulated lid to keep grilling safe and comfortable.

In summary, the Napoleon Grills BIPRO 450 is a high-performance grill that combines advanced technology and thoughtful design. With its large cooking area, infrared capabilities, elegant appearance, and versatile functionality, it is an ideal investment for anyone looking to enhance their outdoor culinary adventures.

Troubleshooting

Problem

Possible Causes

Solution

surfaces.

BIPRO 450 specifications