Continental CBI 360-N, CBI 360-P manual Trouble Shooting Guide, Symptom Problem Test Solution

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TROUBLE SHOOTING GUIDE

BEFORE ATTEMPTING TO TROUBLESHOOT, PURGE YOUR UNIT AND INITIALLY LIGHT THE PILOT AND THE MAIN BURNER WITH THE GLASS DOOR REMOVED.

SYMPTOM

 

 

 

 

PROBLEM

 

TEST SOLUTION

 

 

 

 

 

 

Pilot goes out when

System is not correctly purged.

-

purge the gas line with the glass door removed.

 

the gas knob is re-

 

 

 

 

 

 

 

 

Out of propane gas.

-

fill the tank.

 

leased.

 

 

 

 

 

 

 

 

Pilot flame is not large enough

-

turn up the pilot flame.

 

 

 

 

 

 

 

 

 

 

 

 

Pilot flame is not engulfing the

-

gently twist the pilot head to improve the flame pattern

 

 

thermopile.

around the thermopile.

 

 

 

 

 

 

 

 

 

Thermopile shorting.

-

clean thermopile and valve connection.

 

 

 

 

 

 

 

-

check that thermopile insulation is not frayed and ground-

 

 

 

 

 

 

 

ing out on the housing or the burner support.

 

 

 

 

 

 

 

-

replace thermopile.

 

 

 

 

 

 

 

-

replace valve.

 

 

Faulty thermopile.

-

replace.

 

 

 

 

 

 

 

 

Faulty valve.

-

replace.

 

Pilot will not light.

No spark at pilot burner

-

check that the wire is connected to the push button ignitor.

 

-check if the push button ignitor needs tightening.

-replace pilot assembly if the wire insulation is broken or frayed.

-replace pilot assembly if the ceramic insulator is cracked or broken.

-replace the push button ignitor.

Spark gap is incorrect

-

spark gap should be 1/16" to 1/8" from the electrode tip

 

 

 

and the pilot burner. Light the pilot with a match and adjust

 

 

 

the electrode tip to the required spark gap and proper loca-

 

 

 

tion.

 

 

 

 

 

No gas at the pilot burner

-

check that the manual valve is turned on.

 

 

 

-

check the pilot orifice for blockage.

 

 

 

-

replace the valve.

 

 

 

-

call the gas distributor.

 

 

 

 

Out of propane gas

-

fill the tank.

Pilot goes out while

Gas piping is undersized.

standing;

Main

 

burner is in 'OFF' po- sition.

-turn on all gas appliances and see if pilot flame flutters, diminishes or extinguishes, especially when main burners ignite. Monitor supply pressure.

-check if supply piping size is to code. Correct all under- sized piping.

Pilot burning; no gas to main burner; gas knob is on; wall switch is on.

Wall switch is defective

- connect a jumper wire across the wall switch terminals; if

 

 

the main burner lights, replace the wall switch.

Wall switch wiring is defective.

- disconnect the switch wires from the valve & connect a

 

 

jumper wire across terminals 1 and 3; if the main burner

 

 

lights, check the wires for defects and/or replace wires.

 

 

Main burner orifice is plugged.

-

remove stoppage in orifice.

 

 

 

 

 

 

 

 

Remote gas valve operator is

-

connect a jumper wire across terminals 1 and 3; if main

 

 

defective.

burner does not light, replace gas valve.

 

 

 

 

 

Main burner flame is

Insufficient secondary air.

-

increase fresh air supply (open door, window, add make-up

a blue, lazy, transpar-

 

 

air supply)

ent flame.

Downdraft or blockage in chim-

-

remove blockage.

 

 

ney.

-

check that chimney is installed to building codes (3ft above

 

 

 

 

highest roof line or 2ft higher than any portion of a building

 

 

 

 

within a horizontal radius of 10ft of the chimney.)

W415-0120 / E / 01.11.05

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Page 12 Page 14
Contents GAS Inserts Table of Contents Conditions and Limitations General Information General InstructionsCare of Glass and Plated Installation Wire Size MAX. Length Finishing Fibre Firebrick Panels LOG PlacementLogo Placement Operation / MaintenanceFor Your Safety Read Before Lighting MaintenancePilot Burner Adjustment AdjustmentsVenturi Adjustment Blower SystemReplacement Parts ReplacementsW415-0120 / E Symptom Problem Test Solution Trouble Shooting GuidePage Fireplace Service History W415-0120 / E

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