Desa (V)KC36PE installation manual Troubleshooting

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26

TROUBLESHOOTING

TROUBLESHOOTING

Note: Before troubleshooting the system, make sure the gas shutoff valve is ON.

The two most common causes of a malfunctioning gas appliance are:

1.Loose wiring connections

2.Construction debris clogging the pilot and/or gas control valve filter

WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater.

CAUTION: Never use a wire, needle or similar object to clean pilot. This can damage pilot unit.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

Ignitor will not spark or pilot will not light

1.

No gas supply or shutoff valve is OFF

1.

Check to see if you have gas supply and

 

 

 

 

that equipment shutoff valve is opened

 

2.

Air in gas line

2.

Repeat lighting procedure several times

 

 

 

 

to purge all air out of lines. If after re-

 

 

 

 

peated attempts appliance does not light,

 

 

 

 

call for qualified service and repair.

 

3.

Construction debris clogging pilot orifice

3.

Remove debris and dirt, inspect and

 

 

 

 

clean any other possible obstructions

 

4.

Low gas pressure

4.

Contact your gas supplier to check

 

 

 

 

pressure

 

5.

Kinked pilot line

5.

Have a qualified technician replace pilot

 

 

 

 

line

 

6.

Control valve is not opening

6.

Replace control valve (refer to Replace-

 

 

 

 

ment Parts, page 28)

 

7.

No power to unit or the ignition module

7.

Check that main power is on and that all

 

 

or power transformer is bad

 

wire connections are made correctly to

 

 

 

 

the ignition model (see Wiring Diagram,

 

 

 

 

page 23). Check for 24 VAC at the

secondary side of the transformer. If 24 VAC is present and the module does not operate, have the module replaced oth- erwise have the transformer replaced

Pilot will not stay lit

1.

Loose wiring on ignitor wire to ignition

 

 

module and/or poor ground to ignition

 

 

module

 

2.

Pilot flame too low to sense

1.Check wiring connection. Refer to wir- ing diagram (see Wiring Diagram, page 23) and/or check ground wire to ignition module

2.Clean and adjust pilot burner and check gas supply and inlet pressure to unit

Note: Have a qualified technician replace pilot assembly if broken or corroded

No gas to burner, although wall switch is

1.

Wall switch wires defective or too

1.

Check electrical connections

set to the ON position

 

long

 

 

 

 

 

 

 

Frequent pilot outage

1.

Pilot flame may be too low, causing

1.

Clean and adjust pilot flame for maximum

 

 

safety pilot to “drop out”

 

flame impingement on thermopile

 

2.

Improper venting or excessive blockage

2.

Have the vent system inspected, includ-

 

 

 

 

ing the termination cap. Remove any

 

 

 

 

restriction or obstruction

www.desatech.com

116238-01C

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Contents For Your Safety For Your Safety What to do if YOU Smell GASTable of Contents Safety InformationProduct Identification Local CodesLocation and Space Requirements Product FeaturesPRE-INSTALLATION Preparation Vent ClearancesFraming and Finishing Specific venting clearancesLocation of Termination CAP Termination CAP AIR Supply Inlet GAS MeterVenting Installation Instructions Installation PrecautionsMale Female Slots Locking Lugs Installation PlanningHorizontal Termination Installation CenterHorizontal Vent Cap Wood ScrewInterior Wall Surface Firestop Vent Cap Vent PipeHorizontal Termination Configurations Termination is possible Recommended Applications Corner ground floor installationOver 12 horizontal pipe Venting with Two 90 Elbows Connect a section of pipe and extend up through the hole Installation for Vertical TerminationFlat Ceiling Installation Roof Flashing Wall Strap Elbow Ceiling FirestopVertical Termination Configurations Elbow Into inner collar fireplace as shownHigh Altitude Installation Installing Optional Blower Accessory Venting InstallationFireplace Installation Check GAS Type Desa 5/8 Pipe & Vent KitsBy turning knob fully counterclockwise before continuing Fireplace InstallationModel BKT Installation Decal on the firebox bottom approximately 12 in frontInstallation Items Needed Installing GAS Piping to Fireplace LocationBlower Wiring Diagram Checking GAS Connections Connecting Fireplace to GAS SupplyPressure Testing Gas Supply Piping System Removing Louver Panels Pressure Testing Fireplace Gas ConnectionsREMOVING/REPLACING Glass Door Bubbles forming show a leak. Correct all leaks at onceRemoving Glass Door Installing Lava Rock and Glowing EmbersCleaning Glass Door Optional Remote Control Installing Brick Liner Models BL36DASA and BL36DHASAWall Switch Installation Replace top and bottom louversLighting Instructions Wiring DiagramOperating Fireplace Equipment PilotOptional Remote Operating Optional Blower AccessoryTo Turn OFF GAS To Appliance OperationPilot and Burners Cleaning MaintenanceGlass Door LogsTroubleshooting Improper vent configuration PositionBL36DHASA for log removal Restrictions or obstructionTechnical Service Replacement PartsService Hints Parts Under WarrantySpecifications Illustrated Parts Breakdown Models KC36NE, VKC36NE, KC36PE and VKC36PERear Refractory Brick Panel Parts ListLeft Refractory Brick Panel Illustrated Parts Breakdown KEY Part Number Description Accessories Date Purchased Serial Number BrandModel Industrial Drive Box Bowling Green, KY 116238-01C Industrial Drive P.O. Box Warranty InformationModel Serial No Date Purchased

(V)KC36PE specifications

The Desa (V)KC36PE is a remarkable heating and air conditioning solution designed for both residential and commercial applications. At its core, the unit combines contemporary technology with user-friendly features, making it a popular choice among homeowners and business owners alike.

One of the standout characteristics of the Desa (V)KC36PE is its energy efficiency. The unit operates using advanced refrigerant technologies that allow for optimal cooling and heating while consuming less power. This efficiency not only lowers energy bills but also contributes to a smaller carbon footprint, aligning with global sustainability goals.

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Overall, the Desa (V)KC36PE stands out due to its energy-efficient operation, innovative technology, user-friendly features, and robust design. Whether for residential or commercial use, it offers an effective solution for maintaining comfortable indoor environments all year round, highlighting Desa's commitment to quality and customer satisfaction.
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